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Kudos0

Loading Security Over Internet Security

I always bought a new copy of Internet Security, instead of a new subscription, for cost reasons. I ALWAYS had trouble getting the system to stop sending me warnings that my subscription had expired. I successfully loaded the new version, but ALWAYS would keep getting the warning.

I expect the same problem loading Security.

What do I have to do during or after the install to stop the messages?

Replies

Kudos0

Re: Loading Security Over Internet Security

As you are changing the subscription key, it is seen by the Norton systems as a new install. The old subscription is seen as expiring/expired, so you are sent the warning emails. So, Yes, you will see the same thing with the new Norton Security line.

The only suggestion I can make is to contact Support via online chat to ask them if they can stop the emails. There is no setting in the product that will do that.   www.norton.com/chat

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Loading Security Over Internet Security

I also get the notice come on the screen, not just the emails. That's the real PITA.

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