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Kudos0

log-in security too tight

I may have mistakenly changed something while checking through my account at Norton the other day. Now, when I go to connect to a my email system, or a newspaper, or even Norton, I have to re-enter all or some of my details again instead of automatically going to the site. How do I change this so my computer will allow these to be remembered, so I don't have to log in again and again.

I know it is a general change that needs to be made as several places already have been affected, requiring me to log in,

Replies

Kudos0

Re: log-in security too tight

Sue check this setting in the Norton dashboard. Open your Norton from the system tray, then look at the top right for "settings" and open it. In the settings screen find "Identity Safe" and open that. At the top left find the word "Identity Safe" then look to the far right on that line for "Configure[+] and open that. Down at the bottom of that screen there is a gear icon, open it. Check your settings per my screenshot. If you have the dot selecting "Ask for my password before filling a login or form" change that to the one above it and close Norton. Restart your web browser and check to see if things are corrected. Please let us know how this helped or not.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00
Kudos0

Re: log-in security too tight

I did what you said but I don't think this is the right place (though I think maybe a vault would be a good idea).

I reached the vault but I am not signed up for it. I have not signed on to that yet.

The error, as I recall, arose from some change I made in the security settings. I can't remember exactly what I did. I miss System Restore in xp. 

This is a widespread problem, affecting every site I go on where I need to be logged in.

Thanks for your suggestion.

 If you can think of anything else I might try I would do so.

Kudos0

Re: log-in security too tight

Gerry make sure you setup the vault in Norton so it will remember your logins. Let us know if this helped. Here is how:

https://support.norton.com/sp/en/in/norton-identity-safe/current/solutions/v80684246_EndUserProfile_en_us?docid=v80684246_EndUserProfile_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00
Kudos0

Re: log-in security too tight

I have never had a problem before, so I don't know what I did to have to sign into everything again. It was something to do with the Security aspect of Norton, not the vault. I appreciate your attempting to resolve this but unless Norton is doing something to make me sign up (you know, like Facebook does if you want to respond to new articles for certain newspapers) then I think I need to resolve this problem or I may end up having to sign in complete with passwords to everything the vault is looking after so it knows the password too,

Kudos0

Re: log-in security too tight

It sounds like you have blocked cookies in your browser, or have set your browser to remove them whenever you close it.  If a website cannot set a persistent cookie, it cannot remember you from one visit to the next.  Check the privacy settings in your browser and make sure that the sites you regularly sign into are allowed to set and keep cookies.

Kudos0

Re: log-in security too tight

Sue here is what I am taking from the conversation:

-You have never setup Identity Safe in your Norton product, therefore, Norton..even though you may have the Norton toolbar appear WILL NOT manage, remember or save your website logins. ID safe has to be setup and logged into for Norton to manage your logins.

-You were more than likely allowing Windows to manage your passwords in the past even though you had Norton installed. Without ID safe setup Windows was managing things for you. Several updates to Windows took place last Tuesday, each 2nd Tuesday of each month is Microsoft patch Tuesday so one of those could have affected this.

-Since logging into your Norton account on the Norton website is browser specific again, Norton isn't managing your passwords and I believe you may be confused about that. Your Norton product settings are in the dashboard and they control how Norton functions. Nothing on the Norton website has any affect on things other than managing your subscriptions, adding new devices and downloading the product. Norton MUST have ID safe setup and enabled to create a vault where it stores your logins and other web specific data. Therefore you can tell Windows to manage your passwords as the default instead, here is how.

https://support.microsoft.com/en-us/help/306541/how-to-manage-stored-user-names-and-passwords-on-a-computer-that-is-no

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00

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