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Kudos0

Logging into Identity Safe vault after reinstalling on new computer

My computer died, so I had to install Norton 360 on the new pc. No problems doing so, except that when I tried to log in to Identity Safe and open the vault, all of a sudden, my password is invalid. Help?

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Kudos0

Re: Logging into Identity Safe vault after reinstalling on new computer


AnnieSJ wrote:

My computer died, so I had to install Norton 360 on the new pc. No problems doing so, except that when I tried to log in to Identity Safe and open the vault, all of a sudden, my password is invalid. Help?


Welcome,
Can you log into your MyNortonAccount? Are you using the same username and password that you used to establish the vault? If you need additional assistance customer support

http://www.norton.com/chat

should be able to assist you

Keep us posted

Dick Win 10x64 current current NSBU

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