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Kudos0

Login details not being filled in immediately

On manyof the sites I am visiting, Norton is not filling in my login details immediately. I have to do a "fake" signin (I usually just press the Login button), it then returns to the sign-in page because I entered the wrong (or no) details. Only then does Norton wake up and fill in the details. 


i am using Chrome v 23.0.1271.95 m, and Norton 360. I'd tell you what version of Norton 360 it is if I could work out how to find that out  :o  

 

It's a fairly recent version.

 

The same problem has happened on Firefox too.   Also I suspect 360 is messing with Chrome in many other ways, such as pages not loading fully and Norton Confidential crashing. 

 

Thanks

Brett

Replies

Kudos0

Re: Login details not being filled in immediately

Hi,

For the version click on Support -> About -> it will be there

Dick Win 10x64 current current NSBU
Kudos0

Re: Login details not being filled in immediately

It's version 20.2.0.19.

I've noted that the problem occurs on other computers I own too. 

Any ideas?

Kudos0

Re: Login details not being filled in immediately


BrettOnTheNet wrote:

It's version 20.2.0.19.

I've noted that the problem occurs on other computers I own too. 

Any ideas?


Hi,

Nothing concrete but I suspect that the number of complaints/comments about the slow response times have keep the team very busy. Nothing said at this point but I'm hoping that they resolve the issue soon. Til then

Stay well and surf safe

Dick Win 10x64 current current NSBU
Kudos0

Re: Login details not being filled in immediately

Thank you!

So it's a "known issue" then?  Mine's not so much about slow response, as it is about no response.  The login fields just do not fill in at all until I refresh the page

Brett

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