• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Lost identity safe logins

I needed to restore my hard disk using Norton Ghost and now I cannot find my identity safe logins. I still have all the files but need to find the correct one and info on how to get it into my account.

Replies

Kudos0

Re: Lost identity safe logins

I needed to restore my hard disk using Norton Ghost and now I cannot find my identity safe logins. I still have all the files but need to find the correct one and info on how to get it into my account.

Kudos0

Re: Lost identity safe logins

Hi LGHaber,

Have you backed up your identity safe logins earlier?

If so you can restore them.

You can check these thread for more info :

1)  http://community.norton.com/t5/Norton-Internet-Security-Norton/Identity-Safe-data-backup-NIS-2012/m-p/531316#M171259

2) https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20090821144746EN&lg=english&ct=united+states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb

Please let us know if you need any further help.

Regards,

Sagar

Kudos0

Re: Lost identity safe logins

Hi, thank you for your response but it did not help. I use rwo diofferent modes of backup (belt and suspenders) Norton Ghost and Norton 360 so I do not know what type of file or file name to look for, can you help with either of these?

This thread is closed from further comment. Please visit the forum to start a new thread.