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Kudos0

Malicious download detected - download cancelled

I'm trying to download some files from reliable source but Norton keeps cancelling the download.  I've turned off both smart firewall and auto-protect modes.   I've also added scan exclusion to the download folder in the antivirus low risk configuration  yet I still can't download the files.

Replies

Kudos0

Re: Malicious download detected - download cancelled

You must not turn off important security settings. Try posting false positive by contacting Norton team members via either Facebook or Twitter.
Ranjan Kumar
Kudos3 Stats

Re: Malicious download detected - download cancelled

Hello.

If you believe that it's a false positive you should submit the file for analysis by using the form at

https://submit.symantec.com/false_positive/

You should not switch off options without having the files checked by Symantec (Norton).

Kudos2 Stats

Re: Malicious download detected - download cancelled

pquast2:

I'm trying to download some files from reliable source but Norton keeps cancelling the download.  I've turned off both smart firewall and auto-protect modes.   I've also added scan exclusion to the download folder in the antivirus low risk configuration  yet I still can't download the files.

sounds like Safe Web browser extension blocking download 

Kudos0

Re: Malicious download detected - download cancelled

Hello

To download files which Norton says are malicious, then turn off download Intelligence.

Please see

https://support.norton.com/sp/en/us/norton-security/22.17.1.50/solutions/v23920640_ns_retail_en_us

Immediately, quarantine the files and send to Symantec for further testing before you try to use the file. Otherwise the file will be removed upon using.

After downloading the file, please remember to turn download intelligence back on.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Malicious download detected - download cancelled

I tried download showbox app from showbox.fun website. It says file is malicious. The same site I saw the review about norton antivirus. Admin said that as its apk file and out dated thats why its showing malicious. Anyhow I installed the app and sacnned it I couldn't find any issues.

Link of review: Norton vs Mcafee  and also Avg vs Norton in both posts he recommending Norton Antivirus only.

Kudos0

Re: Malicious download detected - download cancelled

SteveVojiac:

I tried download showbox app from showbox.fun website. It says file is malicious. The same site I saw the review about norton antivirus. Admin said that as its apk file and out dated thats why its showing malicious. Anyhow I installed the app and sacnned it I couldn't find any issues.

Norton Safe Web browser extension reports file download "is malicious" ... or....Norton Security resident program reports file "is malicious".  

For PC or V5.28 ?
 

Kudos0

Re: Malicious download detected - download cancelled

I tried download showbox app from showbox.fun website. It says file is malicious. 

That is why it is best to only download Android apps, .apk's,  from the Google Play Store. Those apps are supposed to be filtered to be malware free. If you download from other sources, there is more chance that there might be malware or adware included. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Malicious download detected - download cancelled

SteveVojiac: I tried download showbox app from showbox.fun website. It says file is malicious. The same site I saw the review about norton antivirus. Admin said that as its apk file and out dated thats why its showing malicious. Anyhow I installed the app and sacnned it I couldn't find any issues.

https://safeweb.norton.com/report/show?url=https://showbox.fun/downloads = UNTESTED

File: ShowboxWindows-5.27_1240681479.exe
File size: 2.03 MB (2,126,464 bytes)
MD5 checksum: 45D55DCB481DDDE0CA60804F1EC84715
SHA1 checksum: 97AB4895B163C6088026470AEEE6E4BEC899028D
SHA256 checksum: FCDD2DBCFF0A39EB73FA0FAFDB962E0CE89875376B8D5B13183B569A513DB649

26/71
https://www.virustotal.com/gui/file/fcdd2dbcff0a39eb73fa0fafdb962e0ce89875376b8d5b13183b569a513db649/detection
=========================
File: showbox-5-28.apk
File size: 23.0 MB (24,167,449 bytes)
MD5 checksum: 8A3234E783765E62802908183E8A6E0B
SHA1 checksum: 2A011BE687C0EAA563D54B4A1CB926F75DE1EDC1
SHA256 checksum: 59C4B59B2D6449962750A2AC66F8581BE57775C6188699C6E18C35909135232C

0/62
https://www.virustotal.com/gui/file/59c4b59b2d6449962750a2ac66f8581be57775c6188699c6e18c35909135232c/detection
Kudos0

Re: Malicious download detected - download cancelled

Hi @pquast2
Do you consider your question or issue resolved?
Please mark-up 'reply post' that resolved your question or issue.  
Please mark-up Solution. 


Thanks

Kudos0

Re: Malicious download detected - download cancelled

Thanks @bjm Guru!

My purpose of visting site is for "showbox apk" and I saw its completely safe and having no issues after installed on my phone. I wrote the issue to admin about the same, Now I got email back. He also found its Genuine and removed that download link of exe file. He addresed its some advertiser download button & he dint knew about this.

I felt its true! Because I got my WORKING APK file! :) 

While he stated that APK is Safe to USE! Indeed its Safe as you also confrimed me this.


So my issue is solved! Thanks :)

Kudos0

Re: Malicious download detected - download cancelled

Thanks @bjm Guru!

My purpose of visting site is for "showbox apk" and I saw its completely safe and having no issues after installed on my phone. I wrote the issue to admin about the same, Now I got email back. He also found its Genuine and removed that download link of exe file. He addresed its some advertiser download button & he dint knew about this.

I felt its true! Because I got my WORKING APK file! :) 

While he stated that APK is Safe to USE! Indeed its Safe as you also confrimed me this.


So my issue is solved! Thanks :)

Kudos0

Re: Malicious download detected - download cancelled

I am sorry that my question was not related to this Post title. I just commented on this random thread i found! Nothing to do with above person who posted the question. His issue is completly diffrent to my issue. Now my issue is solved.

People thinking that my issue not yet solved! I guess the person who posted the question issue is kind of completely different and nothing to deal with showbox apk or any file from showbox site. My Apk is fine, secured and it safe I am using. 

He mentioned "trying to download some files from reliable source but Norton keeps cancelling the download" This means he is no where talking about showbox here. 

so I guess now its clear :)

So thanks everyone. Kindly note my issue is resolved! Showbox is always been best app to watch movies.