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Kudos1 Stats

Minor bugs that wasn't fixed.

I reported some minor GUI bugs in support some months ago and they still persists in latest NS build. Here is a link https://community.norton.com/en/comment/7536031#comment-7536031. Just want to see a confirmation from someone from Symantec that they know about this issues. Thanks.

Replies

Kudos0

Re: Minor bugs that wasn't fixed.

Hello Vitalik93

The thread you have referred to is quite old by now. I would suggest that you list them again. I know that Norton is most likely trying to make Identity Safe more useable and also Norton Security more useable.. You can also mention the changes to Customer Support and see what they say.

www.norton.com/contactcs

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Minor bugs that wasn't fixed.

I reported my issues to support already in Support Chat few months ago but they still there. There is my issues:

1) Loading bar in Insight Scan looks broken:

2) One "configure" button in Firewall General Settings (responsible for Network Cost Awareness) moved right against other similar buttons:

3) Part of "Identity Protection" text is not available for clicking in Russian location:

Kudos0

Re: Minor bugs that wasn't fixed.

To be honest, minor GUI issues are not as important as the other functional issues being reported here. Personally, I would rather the programmers get the protection features working correctly before they move a Configure link over 2 spaces.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Minor bugs that wasn't fixed.

peterweb:

To be honest, minor GUI issues are not as important as the other functional issues being reported here. Personally, I would rather the programmers get the protection features working correctly before they move a Configure link over 2 spaces.

In those topic from my link as you can some users reported other GUI issues and I agree that this is not a major thing. However their issues was fixed in the next build and mine still persists. I just want to know that Symantec know about it and fix it sometime.

Kudos0

Re: Minor bugs that wasn't fixed.

Just now chatted with Support and still no result.  They asked me a remote access to collect some logs. Don't believe that small isues like that requires these logs, this is not so serious issue to do that (anyway I can't use remote access in the near time). This issue with Norton Insight loading bar (that looks broken into pieces) persist from 22.9 build (almost a year) and it looks like it will never be fixed.

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