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Kudos0

My Account - Why does it say Trial under Devices for 3rd Device?

Yesterday I downloaded Norton Security Premium on my PC, my Laptop, my wife's laptop & my iphone. I had already purchased a 'key' from a retail store for 5 devices.

Now looking in My Account under 'Devices', 'Services Installed' shows the key number for my PC, my Laptop & my iphone but under my wife's laptop it says 'Trial'.

Now if I look under 'Services', it shows that 4 out of 5 seats are used, for all devices listed above.

My question is, Is the Norton Security on my wife's laptop actually some sort of 'trial' download that will suddenly stop protecting her laptop?

Darryl Metcalfe

Labels: Installation

Replies

Kudos0

Re: My Account - Why does it say Trial under Devices for 3rd Device?

Hi, Darryl. Have you at any time used a Trial of Norton ?

Services is the one that usually gives the correct information, and you will find that your subscription details will show ALL the versions of Norton that you've used over time.

4 out of 5 is the correct amount, so I wouldn't worry about the trial designation.

If necessary, you can activate the full version with your key.

Windows 10 Home X 64 Norton Security Premium Latest Version

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