My laptop crashed.. can Norton transfer my Documents & photos to my desktop from backup?
Hello Mara. IF, you have the Norton Security with Backup installed on your desktop computer follow these instructions to restore the backup sets you have in the cloud. Please let us know how things go.
Hi SoulAsylum, many thanks for your advice, on restoring backup...... I have got back all my photos, but not my documents!! Could you help me somehow? (I am over 70yrs, and just learning!!)
Mara, if your backup was configured to include documents into the backup set those would have restored along with the other files you restored. Look closer into the files and folders that were restored for those documents. Open separate folders, etc. Also check your documents folder (default ones) in case the restore put them there somehow. If they were set to go to the backup they should be there.
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