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Kudos1 Stats

my laptop crashed! can Norton transfer my Documents & photos to my desktop

My laptop crashed.. can Norton transfer my Documents & photos to my desktop from backup? 

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Kudos0

Re: my laptop crashed! can Norton transfer my Documents & photos to my desktop

Hello Mara. IF, you have the Norton Security with Backup installed on your desktop computer follow these instructions to restore the backup sets you have in the cloud. Please let us know how things go.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.8.65 / Norton Core v.288 on Android 2.21 / Opera GX
Kudos0

Re: my laptop crashed! can Norton transfer my Documents & photos to my desktop

Hi SoulAsylum, many thanks for your advice, on restoring backup...... I have got back all my photos, but not my documents!!    Could you help me somehow?  (I am over 70yrs, and just learning!!)

again, thankyou

Kudos0

Re: my laptop crashed! can Norton transfer my Documents & photos to my desktop

Mara, if your backup was configured to include documents into the backup set those would have restored along with the other files you restored. Look closer into the files and folders that were restored for those documents. Open separate folders, etc. Also check your documents folder (default ones) in case the restore put them there somehow. If they were set to go to the backup they should be there.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.8.65 / Norton Core v.288 on Android 2.21 / Opera GX

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