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Kudos0

In my Norton account, under devices there is listed 3 of them I have that I had renamed and all 3 have this Norton Securiy but in services, none are renamed & there is 4 listed

How can I get the right number of devices listed as renamed what they are in services, so I know which ones to delete? I am supposed to have norton security with backup for 10 devices but one of them says it is at risk, another says it is a trial version and the other is okay, the one I usually use.  Can all this be corrected???

Replies

Kudos0

Re: In my Norton account, under devices there is listed 3 of them I have that I had renamed and all 3 have this Norton Securiy but in services, none are renamed & there is 4 listed

There have been many users with differences between what you see in Devices and in Services tabs. The Services tab is usually correct. It seems to be a problem with the web site.

First thing to check is that you have Remote Management turned on in Norton Settings. Settings - Administrative Settings - Remote management.

Then go into Windows System Information and give your computer the name you want to use to identify it. Then Norton should pick up these new names you.

Things happen. Export/Backup your Norton Password Manager data.

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