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Kudos0

My Norton Internet Subscription

When I go on My Norton Subscription page where it shows your devices that are protected it showing that my laptop is is not online and the last time it was on was about an hour ago.Yet this is the laptop I am using to create this forum thread.Why is it showing that I am not online when really I am online ?

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Kudos0

Re: My Norton Internet Subscription

Hi, surfergirl. Sometimes it takes the Account info a while to catch up.

If you refresh the page it might update or if you sign out and then back in, it should update correctly.

Check the Devices page, and also the Services page.

Windows 10 Home X 64

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