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Kudos0

my result test a pack is diffrent with my friend's result

Hello, i have a problem : today i tested a malware pack ( 4 malwares ) and my Norton security product blocked 2/4 by download insight

and my friend test this pack too but result is : 4/4 by download insight ! 

when i scan with power eraser my result : 4/4 ( i scan 2 malwares that not blocked by download insight auto ) 

so i concern about it .. is my computer infected ? or something wrong with my norton product? 

i chat with norton support and he remote to my computer and he say my norton product work fine !

Replies

Accepted Solution
Kudos0

Re: my result test a pack is diffrent with my friend's result

The trouble with experiments like this that are not controlled to eliminate all variables is that it is impossible to pinpoint a reason for the different results.  If the same file was downloaded at the same time from the same place on identical machines, the results should be consistent.  Assuming you were running the same Norton program, configured the same way, with the latest updates on both machines, I would guess that something else may have caused the difference in the results. 

Kudos0

Re: my result test a pack is diffrent with my friend's result

Respecting blocking. to be truly comparative the url's would first of all have to been accessed at the exact same time.

Kudos0

Re: my result test a pack is diffrent with my friend's result

Different browsers and add ons for those browsers could affect the results.

Things happen. Export/Backup your Norton Password Manager data.

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