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Kudos0

My sites are blacklisted

I have been on and off the phone with your support team to no end. We've had scans run by our host and by Norton, all proving our sites are safe and it is a false positive. Anyone using your products, as a result, is unable to view our pages. Please amend this as soon as possible. We are losing traffic every hour this continues.

The following domains have been targeted:

  • oneworldc.org
  • weloveluckymore.com
  • savearturo.org
  • voicesforasha.org
  • savenoseynow.org

Additionally, I am requesting an investigation into who reported our sites, so that we may further pursue legal action.

Replies

Kudos0

Re: My sites are blacklisted

All of my sites are up-to-date with the latest Wordpress software. This was my first check when people were getting the Web Attack: Mass Injection Website 19 message. I wish it were as easy as a click of a button, but we've been told (albeit we've been told VARYING things) by Norton that this is a targeted attack, where someone reported us directly. 

Sites are all scanned and clean.

Kudos0

Re: My sites are blacklisted

Hello Kelly1357

Please register at the Safe Web site. After registering, please place a meta tag on each site. After the meta tag is in place, I can have the Safe Web Team verify ownership and then rate each site. If they are clean, you will get a green go annotation.

Each site has to have a meta tag on it.. Please follow the instructions .

https://safeweb.norton.com/help/site_owners

Please let me know when you have the meta tags in place.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My sites are blacklisted

I registered and placed meta tags on the sites the day the issue was brought to my attention.

Kudos0

Re: My sites are blacklisted

Hello Kelly1357

I will notify the Safe Web Team about this thread. They will verify ownership and test out the sites. They are off on the weekend, so the earliest they could come to the Forum would be late Sunday night EST.

They will post back to this thread as to what they find when they test out the sites. I'm sorry that it has to take this, but they are off for the weekend.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My sites are blacklisted

Hi Kelly1357,

We have manually analyzed the below domains and found it to be malicious. So the rating will remain red in safeweb.norton.com.

http://safeweb.norton.com/report/show?url=oneworldc.org

http://safeweb.norton.com/report/show?url=weloveluckymore.com

http://safeweb.norton.com/report/show?url=voicesforasha.org

http://safeweb.norton.com/report/show?url=savenoseynow.org

And the ownership for the domain 'savearturo.org' is not verified yet. 

Kindly request you to follow the site owner verification procedure as instructed in http://safeweb.norton.com/help/site_owners.
Once ownership has been verified, your site will be queued up for rating evaluation.

Cops

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