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Kudos0

My Website Listed as Dangerous By Norton and DESTROYS my reputation

My website designed by professionals approved by Netsuite and Oracle.

Oracle is our web solutions provider. Not sure a larger, more reputable company than Oracle even exists.
A customer just sent me a link whereas Norton has blacklisted my website.
How or why would a company do this? We sell hardware, how can my site be dangerous Norton?

Fortunately, Norton is a dinosaur and most users smart enough to use anti virus programs from other providers.
However, Norton was once a big name in the space and I am FURIOUS they assume, they attack, and merely act as Judge, Jury,
and executioner based on THEIR OWN TECHNOLOGY that millions have abandoned as useless and suspicious.

What Norton?
AM I supposed to pay a fee to you to reclaim my reputation for users dumb enough to use Norton security products?
What Norton? You cant call a business first to address a possible concern?
You're rude, unprofessional, and if a lawsuit possible, I AM ALL IN.

Gerald Spradlin
 

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Replies

Kudos0

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

....and your website is _____________(dot)_____?

Submitting a website to Norton Safe Web
https://support.norton.com/current/solutions/kb20090410134005

Safe Web Help for Site Owners
https://safeweb.norton.com/help/site_owners

We'll try to raise attention to your concern.

Kudos0

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

g4direct.com

Regardless of the outcome.
NORTON is a vicious, unprofessional, arrogant entity to potentially destroy a reputation of a company without the decency to at least contact the company first. 

I meant what I said. I paid an enormous amount of money and utilized absolutely the best of the best presenting my customers with the most professional website available. I HOPE ORACLE is as stunned as I am when my rep addresses this issue with me.
Norton should NOT be able to destroy companies on the basis their anti-virus software made a determination. YOU CONTACT the company, and at least DISCUSS the issue before blacklisting them.

How would Norton feel if I ran a TV advertisement telling the world I KNOW Norton is a fraud, is dangerous? And I did so based on MY OPINION and MY TECHNOLOGY and didnt as much consider law, decency and common sense????
That is EXACTLY what you people at Norton are doing.

My website is NOT dangerous, Norton is.

Kudos1 Stats

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

https://safeweb.norton.com/report/show?url=http://www.g4direct.com/

We'll try to raise attention to your concern.

Kudos0

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

Hello Gerald Spradlin

I know you are angry now and I'm sorry about that. Please register your website with

Safe Web.

http://safeweb.norton.com/help/site_owners

After receiving an email from them, please copy, paste the HTML file to this thread.

These 2 items are necessary to get your website's ownership verified.

Once I see the HTML file, I will notify the Safe Web Team. They will then verify the website. After the site is verified, it gets re-evaluated. If it comes up clean, then it will get a Green OK. Although I am a volunteer with Norton, I will do my best to rush the Safe Web Team along.

Thanks.

 

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

I have for the moment decided to address this atrocity with Oracle.
I have let Oracle know that Norton seems to think the website host (Oracle), and design team (Oracle approved)
believes Oracle is an incompetent, incomplete, "dangerous" provoking virus provider.

Interesting. America's number ONE in market share anti-virus company (Avast) claims our website is fine.
Interesting. ONLY Norton is sending my shoppers away scared with your absolute condemnation of my website.

Regardless of the outcome.
YOU ARE VICIOUS AND UNPROFESSIONAL for not notifying a company when you intend on
flagging them as dangerous.

Kudos2 Stats

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

Hello

I am not a Norton Employee and I am not the one who has flagged your company. I am the one who is trying to get the issue rectified as quickly as possible. I am just another user who tries to help the Safe Web Team who are Symantec Employees.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

Hi Gerald Spradlin,

We have manually analyzed your site 'g4direct.com' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=g4direct.com

Cops

Kudos0

Re: My Website Listed as Dangerous By Norton and DESTROYS my reputation

So Norton Web Security selling to Digicert yesterday for the tidy sum of 950 million dollars
and receiving a 30% stake in Digicert is not a motivator for Norton to shamelessly and falsely flag
websites as being virus infected and dangerous so that Digicert starts collecting recurring revenue?

Just asking.

I want to say thank you for re-affirming that WE along with Oracle do NOT hosts viruses, but, we never did, 
and this was all a waste of my valuable time because your company acted recklessly and unprofessionally in the first place.
Avast is 22% of your market, Norton now down to an embarrassing 7%. Gee, I wonder why.

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