When I log on to my Norton account it shows I'm offline, which obviously I'm not if I'm looking at my account.
(I have 2 computers running at the moment and both showing "offline")
Open NS and check Settings/Administrative Settings and see if Remote Management is ON.
Yes, I have Remote Management ON.
Strange that when I turned on my computer this morning My Norton said it was Online. Just checked again now and it's saying Offline. Certainly seems to be fritzy !
I just turned on a second computer, and it showed Online for about 10 minutes and now is showing Offline.
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