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Kudos0

my.norton.com shows I'm Offline ?

When I log on to my Norton account it shows I'm offline, which obviously I'm not if I'm looking at my account.

(I have 2 computers running at the moment and both showing "offline")

Replies

Kudos0

Re: my.norton.com shows I'm Offline ?

Open NS and check Settings/Administrative Settings and see if Remote Management is ON.

Jim

Kudos0

Re: my.norton.com shows I'm Offline ?

Hi Jim,

Yes, I have Remote Management ON.

Strange that when I turned on my computer this morning My Norton said it was Online. Just checked again now and it's saying Offline. Certainly seems to be fritzy !

I just turned on a second computer, and it showed Online for about 10 minutes and now is showing Offline.

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