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N360 shows 1 day left, but my subscription ends in 2017
N360 is indicating only 1 day left on my trial period, but my I´ve renewed my subsctiption on january and it ends in 2017 (info verified on norton website). I´ve run the remove and reinstall and it shows the following message: "fail in detect products with automatical upgrade". (I´m translating from portugese, so maybe it´s not the literal phrase that shows on english versions.).
What can I do on this scenario?