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Need to restore to last backup and cannot
I've got exactly the same problem - don't have Norton 360 but have Norton Internet Security plus NOBU.
I desperately want to restore to my last back-up but it's been running for hours and the message still says "server preparing restore". What's the use of a backup program that takes all day to restore my system?
I'm going to leave it overnight but if nothing has happened by the morning, you've lost a subscriber.
[edit: Clarified subject.]