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Kudos0

NIS 19.7.0.9 Update breaks IDsafe Discover Login

After updating to NIS 19.7.0.9 the password field at Discover does not populate.  I have deleted it and recreated but still fails.

https://www.discover.com

I have reported it through IDsafe.

Jim

Replies

Kudos0

Re: NIS 19.7.0.9 Update breaks IDsafe Discover Login

After updating to NIS 19.7.0.9 the password field at Discover does not populate.  I have deleted it and recreated but still fails.

https://www.discover.com

I have reported it through IDsafe.

Jim

Kudos0

Re: NIS 19.7.0.9 Update breaks IDsafe Discover Login

Hi Jim,

I have confirmed this problem with Discover when using the link you provided.

But then I noticed if I navigate specifically to the Discover Card website at the following URL it auto-fills good.

https://www.discovercard.com/cardmembersvcs/loginlogout/app/ac_main?cmpgn=200609_vp_em_tg_regpho_ctr_nap_acl_2&emid=361849788

If you have a credit card account can you try the above URL? I'm just curious if this will work for you as well.

I also noticed a similar problem with www.pge.com.

I have reported both to Norton through other channels available to me.

Best wishes.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: NIS 19.7.0.9 Update breaks IDsafe Discover Login

Hi Jim,

Symantec is currently looking into both of these.

Best wishes.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: NIS 19.7.0.9 Update breaks IDsafe Discover Login

I tried that discovercard link but it doesn't populate anything.

Jim

Accepted Solution
Kudos0

Re: NIS 19.7.0.9 Update breaks IDsafe Discover Login

I got a WAX Rules Set update at 5:16pm and my Discover site is now working.

Jim

Kudos0

Re: NIS 19.7.0.9 Update breaks IDsafe Discover Login

Hi Jim,

That is good to hear, thanks for letting us know.

I see it is working in IE but still a problem in Firefox.

Edit: After disabling and re-enabling the Norton toolbar in Firefox, it now works in Firefox also.

Best wishes.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32

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