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Kudos0

NIS Sonar problem, At risk doesn't complete?

Logged into my W10  NIS V 22.17.3.50

and I get the red screen "You are at Risk Fix it"

when I run the scan I get the window attached, please let me know what up with NIS ?

Thanks,

BY

Labels: SONAR

Replies

Kudos0

Re: NIS Sonar problem, At risk doesn't complete?

If a system restart doesn't resolve the issue I would recommend downloading the Norton Remove and Reinstall Tool.  This will download a fresh new copy of your Norton product, uninstall your current copy and install the new copy.

Please be sure to read the "Before you begin" section.

Once your new copy is installed remember to run Live Update, restarting where required, until no more updates are found.

Please let us know how you get on.

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: NIS Sonar problem, At risk doesn't complete?

I have rebooted two times, and shut down once, and this issue with you are at risk continues.

I will apparently be running the Norton Unstall and Remove tool shortly.

BY

Kudos0

Re: NIS Sonar problem, At risk doesn't complete?

Ho did you get on?

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: NIS Sonar problem, At risk doesn't complete?

Well since Seagate Dashboard had locked up I reinstalled that, and then ran SeaTools, Seatools found some issues, and rebooted the system, after that reboot NIS did not show "You are at Risk" and now seems to be working fine.  So something must have gotten corrupted that SeaTools or Seagate Dashboard fixed.  I will follow up on this issue if it rears its head again.

BY

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