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NIS using excessive resources, cpu, hdd

Norton causing high disk, cpu usage and handle count keeps going up.
Handle count hit 28,000+ after 24 hours uptime before I rebooted.

I'm working with a new HDD with Win 10 Pro installed on 12/4/2018. I used Windows Defender for maybe a day before I installed NIS.
Early morning hours of 12/9/18 I noticed some issues.
Norton Security.exe was using exccesive disk & cpu resources. Bouncing between 4-10% cpu and dsik stays above 90%. The longer I allow the pc to run I notice the Handles continue to grow up to 28,000+ befoe I rebooted.

After the reboot the handles for Norton started at about 2,000 but after 55 minutes they were over 5,000. They just continue to add up. 1:15 minutes in and the handles had reached 5,865. 2:58 in handles are 10,669

Norton Live Update ran and completed. Rebooting once again.

I can't let this go on until the hdd burns up.

Incidently I was running AVG-free on the failed hdd. Run Spinrite V6 on that drive. Went 48hrs until it hit 74%. Next 3% percent took 2 more days. Was time to dump the drive.

NPE.exe run 3 times so for to no avail. Keeps finding the following but fix failed all 3 times.
Registry Key: HKEY_USERS\S-1-5-21-3797528239-1821154963-866179194-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\"HideIcons"
File Thumbprint - SHA:
Not Available

Installed Norton Internet Security 12/5/18
Current SKU: 21351089
Media SKU: 21376863

All updates are current for Norton and Windows.

OS Name    Microsoft Windows 10 Pro
Version    10.0.17134 Build 17134
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    MyHomePc-#########
System Manufacturer    MSI
System Model    MS-7721
System Type    x64-based PC
System SKU    To be filled by O.E.M.
Processor    AMD A10-5800K APU with Radeon(tm) HD Graphics, 3800 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. V25.6, 12/15/2014
SMBIOS Version    2.8
Embedded Controller Version    255.255
BIOS Mode    Legacy
BaseBoard Manufacturer    MSI
BaseBoard Model    Not Available
BaseBoard Name    Base Board
Platform Role    Desktop
Secure Boot State    Unsupported
PCR7 Configuration    Binding Not Possible
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "10.0.17134.471"
User Name    MyHomePc-#########\henry
Time Zone    Eastern Standard Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    15.2 GB
Available Physical Memory    11.2 GB
Total Virtual Memory    17.4 GB
Available Virtual Memory    13.4 GB
Page File Space    2.25 GB
Page File    C:\pagefile.sys

If any additional info needed let me know

Thanks for any help




Re: NIS using excessive resources, cpu, hdd

OK I got this solved from Norton chat. Norton Security Scan was installed somehow. Uninstalled it and cle4aned the system up and all is good to go. Haven't figured out where that came from but will pay more attention when installing software.


Re: NIS using excessive resources, cpu, hdd

If you uninstall Norton Security, you are offered the option to install the Norton Security Scan, so you can do manual scans occasionally. It is easy to miss this during the uninstall.

Things happen. Export/Backup your Norton Password Manager data.

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