• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

No

Dear Norton Technical Support,

I have the question for Norton Technical Support, why my Norton Security (ver 22.10.1.10) allow the EICAR Test file (taken from www.eicar.org) downloaded to my computer didn't block it, I knew this file has stayed in my computer after I did the full scan, then this file removed as indicated a virus.

Another question is why the Download Insight very slow to block the virus file (please see attached, capture during test file using EICAR File), the file already download it in partial and the Download Insight still analyzing the file, so I doubt the performance of my Norton Security.

Please advise me how to solve this problem.

Thanks & B/regards,

Handjojo  

Replies

Kudos0

Re: No

This thread is closed from further comment. Please visit the forum to start a new thread.