• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Norton AntiVirus on-screen notifications

So I bought Norton recently, and get on-screen notifications that threats were blocked, and that no action is needed. It even overrides fullscreen mode. Need them gone. The notification itself says in the Actions panel, click "don't notify me anymore," but that option isn't actually available. Actions panel says "No action necessary." I've gone through all the settings to try to turn off toast notifications, but no luck. Help? I'm about to uninstall and buy a different product. This is sillay. Thanks! Windows 10.

Labels: Windows 10

Replies

Kudos0

Re: Norton AntiVirus on-screen notifications

Hi kaytee:

The notifications might be annoying, but Norton seems to be warning you that it prevented a serious intrusion attempt through your firewall.

I'm not an expert in this area, but there isn't much you can do to stop these random intrusion attempts from outside your network.  You could try to re-boot (power off and then power on) your router to see if the Norton pop-up warnings disappear after your internet service provider assigns you a new IP address, but for now I'd suggest you monitor your system and then post back if these intrusion attempts persist.

Further to the images you posted, the Wikipedia article <here> notes that DoublePulsar is a backdoor trojan developed by the U.S. National Security Agency's (NSA) that was leaked by The Shadow Brokers in early 2017 and used alongside EternalBlue exploit in the May 2017 WannaCry ransomware attack.  The OS Attack: Microsoft SMB MS17-010 Disclosure Attempt is the IPS (Intrusion Prevention System) definition created by Symantec to detect and block these types of attacks.  From the Symantec blog What you need to know about the WannaCry Ransomware:

The good news is that that Windows 10 and other supported operating systems were patched to protect users from the EternalBlue exploit in March 2017 (MS17-010 : Security Update for Microsoft Windows SMB Server, March 14, 2017) and your Norton pop-up notification is telling you "no further action required" because it was able to block an attempted attack from a remote server with IP address 10.209.8.4 through TCP port 49735 of your firewall.
---------------
32-bit Vista Home Premium SP2 * Firefox ESR v52.4.0 * NS Premium v22.11.0.41 * MB Premium v3.2.2

Kudos0

Re: Norton AntiVirus on-screen notifications

All: If SMB V1 is enabled in Windows it should be disabled and a reboot is in order to mitigate any possibility of this attack on the system. I have this DISABLED on all my systems even though they are patched as an added security measure. How to disable SMB services in Windows:

https://support.microsoft.com/en-us/help/2696547/how-to-detect-enable-and-disable-smbv1-smbv2-and-smbv3-in-windows-and

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1903 / build 18362.356 / N360 Deluxe 22.19.8.65 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: Norton AntiVirus on-screen notifications

There is a setting to turn off IPS notifications.  Follow the instructions here:

https://support.norton.com/sp/en/us/home/current/solutions/v1224775_ns_r...

Kudos0

Re: Norton AntiVirus on-screen notifications

Thanks for your reply. All I'm saying is, I don't want toast notifications on my desktop of the work that it's doing. 

I'm not analyzing the content of the notifications. I'm glad it's doing the job--that's why I bought it. But there's no need for me to be apprised on my desktop, on top of all other apps, including fullscreen mode, of the work it's accomplished. It happens all day long, 24/7. On 10/22/17, there were 64 desktop notifications, with no action required. It sounds like you're saying I'm being ungrateful or questioning the validity of the intrusion blocks. Not so! I'm talking about desktop notifications of Norton's activities., period. 

I don't think disabling notifications is unreasonable, nor should it be so difficult. I spent 30 minutes with Norton chat support yesterday, trying to fix this, and the toast notifications are still popping up. There goes another one. 

If there's no action required, I don't want to see the notification. That kind of notification should be opt-in, IMO. The baseline should be off. I've been using antivirus software since it became available, and I've never seen this sort of thing before. 

Kudos0

Re: Norton AntiVirus on-screen notifications

Thanks for your reply. I'm trying to turn off all desktop **toast notifications**. The one I posted was just an example of one of the notifications. Not trying to change what is blocked. If I need to see what was blocked, I'd like to view it voluntarily in a log.

Kudos0

Re: Norton AntiVirus on-screen notifications

Thanks for the link. My Settings doesn't show a Firewall option. I can't find Firewall under Settings > Administrative Settings, either. Norton chat support went through and changed settings for me, but it didn't solve the issue. I'll contact them again. Thanks.

Kudos0

Re: Norton AntiVirus on-screen notifications

SendOfJive:

There is a setting to turn off IPS notifications.  Follow the instructions here:
https://support.norton.com/sp/en/us/home/current/solutions/v1224775_ns_r...

Hi kaytee:

NAV is an old product line that is being gradually phased out and replaced by newer Norton Security (NS) products (e.g., NS Basic/Standard/Deluxe/Premium).  Unlike most Norton products, NAV does not come bundled with the Norton Smart Firewall.

According to the NAV product manual (download link <here> or via your Norton GUI at Help | Help Using This Product | Product Manual) the Intrusion and Browser Protection settings for your product are located at Settings | Detailed Settings | Network (i.e., not Firewall) | Intrusion and Browser Protection | Intrusion Prevention.  Is there a setting there to turn off Notifications for Intrusion Prevention?
---------------
32-bit Vista Home Premium SP2 * Firefox ESR v52.4.0 * NS Premium v22.11.0.41 * MB Premium v3.2.2

This thread is closed from further comment. Please visit the forum to start a new thread.