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Norton AV Refuses to Exclude Certain Files
Have been a Norton/Symantec user for more than 25 years, but I am very close to changing to a different security program.
Norton AV repeatedly quarantines certain executable progarms that I have patched using a trusted patching program. I have repeatedly tried to exclude these programs from scans, but sooner or later they are scanned and quarantined again. Restoring the quarantined programs has become exceedingly tiresome. While I have had excellent experience with Norton for security software, and for recovery from a couple of malware problems, I will have go to a different vendor unless you can supply a permanent solution. Caution: At this point, my patience is short and I do not wish to devote much of my time and effort helping you find a solution! If you can not supply a fix without involving me in significant diagnostic work, please say so and I will take my business elsewhere.