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Kudos0

Norton back up users and errors

Hi,

After instaling new Windows 10 I got the latest version of Norton 360 Premier as well.  While trying to make back up from all drives Norton informed that back needs Administrator privileges? Previous version didn't need that after the Back up settis where done. Is it possible to extend the normal user privileges to do back up as well?

Second issue is that every now and then Norton refuses to make back up no matter what user is logged in. I need to create a new back up series and delete the old one and everything works just fine for a sertain period. How to get rid of this? No warnings or messages are given, but bakc up error text on series page.

Replies

Kudos2 Stats

Re: Norton back up users and errors

Tianming:

Hi,

After instaling new Windows 10 I got the latest version of Norton 360 Premier as well.  While trying to make back up from all drives Norton informed that back needs Administrator privileges? Previous version didn't need that after the Back up settis where done. Is it possible to extend the normal user privileges to do back up as well?

Second issue is that every now and then Norton refuses to make back up no matter what user is logged in. I need to create a new back up series and delete the old one and everything works just fine for a sertain period. How to get rid of this? No warnings or messages are given, but bakc up error text on series page.

The latest versions of the Norton products do not allow standard Windows users to make any changes to settings of the Norton product. Unfortunately, they extended this restriction to the Backup settings and operation. There is no way to allow a standard user to access these settings.

For your second issue, are you restarting your computer? Windows 10 uses the same Fast Start feature that is in Win 8/8.1. With this feature enabled you do not get a full shut down when you select shut down from the start menu. In Win 10 you need to right click the Start Button and choose Restart from the Shut Down or Sign Out link.

Things happen. Export/Backup your Norton Password Manager data.

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