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Kudos0

Norton is blocking access to the Royal Bank of Canada

As of this morning I have noticed that Norton is blocking access to the Royal Bank of Canada website. It states Fraudulent Web Page Blocked. How does one report this so this situation can be rectified?

Labels: AutoBlock

Replies

Kudos0

Re: Norton is blocking access to the Royal Bank of Canada

Hi Dano12,

I'm trying to reproduce your issue to help understand what happened. What is the URL you were browsing to?

I tried "https://www.rbcroyalbank.com/" and it looks okay.

Thanks,

Torrey

Kudos0

Re: Norton is blocking access to the Royal Bank of Canada

something is obviously going wonky, it just blocked facebook. I mean I hate facebook, but really??http://i66.tinypic.com/wsjrwx.jpg

Kudos2 Stats

Re: Norton is blocking access to the Royal Bank of Canada

Please try clear browser cache + run Norton LiveUpdate until no updates + machine Restart (not Shut down).

Post back progress. 

Kudos0

Re: Norton is blocking access to the Royal Bank of Canada

It is actually www1.royalbank.com/cgi-bin/rbaccess/rbunxcgi?F6=1&F7=IB&F21=IB&F22=ht&REQUEST=ClientSignin&LANGUAGE=ENGLISH

Accepted Solution
Kudos1 Stats

Re: Norton is blocking access to the Royal Bank of Canada

Following bjm's instructions the problem has now been solved. Thanks.

Kudos0

Re: Norton is blocking access to the Royal Bank of Canada

Thanks to bjm and instructions to defeat this Norton problem.  Problem is resolved and can get back into my banking and Kijiji.

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