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Norton Chat Support: Click Chat Now not displayed
Hi, Trying to communicate with Norton support but on completion of enquiry amd clicking "save and continue" the next page states "click chat now" button" which is not shown.
This was a follow up to a previous case for which Norton has sent links asking about the case, but they do not work.
My issue stems from an original crash whereby the system showed I was not covered for backup OR security, although it was later confirmed I had 49 weeks left.
Since the crash, I now have 3 icons on the taskbar, 2 of which show Norton security with backup, and one shich shows Norton security. In addition I have an Icon on the main screen.
What I want to do is delete icons which are not necessary.
Readers might have guessed my knowledge of the workings of the PC are minimal, but I would appreciate some views.
Thanks in anticipation.
[Admin Edit: Clarified Subject]