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Kudos0

Norton crashes Firefox when Intrusion Prevention pops up

Norton crashes Firefox when Intrusion Prevention pops up also crashes Chrome ! Restart and keeps crashing ???

Replies

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

Norton crashes Firefox when Intrusion Prevention pops up also crashes Chrome ! Restart and keeps crashing ???

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up


all4HIM wrote:

Norton crashes Firefox when Intrusion Prevention pops up also crashes Chrome ! Restart and keeps crashing ???


Welcome,

What's the operating system?

Thanks

Dick Win 10x64 current current NSBU
Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

What is Intrusion Protection popping up about?

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

It's exactly the same thing that user "orangewhale" has posted with google chrome

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

Windows 7   64 bit

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

Category: Intrusion Prevention
Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description
1/1/2014 5:13:38 PM,High,An intrusion attempt by getdatanetukscan.info was blocked.,Blocked,No Action Required,Fake App Attack: Misleading Application File Download 3,No Action Required,No Action Required,"getdatanetukscan.info (91.109.18.43, 80)",getdatanetukscan.info/sp32_64_7088127722076002779.exe,"GARY-PC (192.168.0.6, 52560)",91.109.18.43 (91.109.18.43),"TCP, www-http"
Network traffic from <b>getdatanetukscan.info/sp32_64_7088127722076002779.exe</b> matches the signature of a known attack.  The attack was resulted from \DEVICE\HARDDISKVOLUME3\PROGRAM FILES (X86)\MOZILLA FIREFOX\FIREFOX.EXE.  To stop being notified for this type of traffic, in the <b>Actions</b> panel, click <b>Stop Notifying Me</b>.

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

It seems like there is something on the web site you are trying to visit that is trying to download and run on your computer. Norton catches it and removes it, but it may get just far enough into the computer to affect your Firefox program to shut itself down to protect you.

Can you determine what web sites you are visiting when this happens? Do not post live links to the pages just in case they are infected web sites.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up


peterweb wrote:

It seems like there is something on the web site you are trying to visit that is trying to download and run on your computer. Norton catches it and removes it, but it may get just far enough into the computer to affect your Firefox program to shut itself down to protect you.

Can you determine what web sites you are visiting when this happens? Do not post live links to the pages just in case they are infected web sites.


Incorrect on more than one statement. I see what is going on in terms of Norton detecton,  I have the file from the IP address and have run it..

Quads

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

Try running a Full Scan with Norton, and see what it finds. You could also try MalwareBytes Free as a passive scanner only, and see what IT finds.

If you are unable to resolve the problem, you could use one of the free malware removal sites, listed here by delphinium.

http://community.norton.com/t5/Tech-Outpost/Malware-Removal-Forum-Recommendations/td-p/1059145

Windows 10 Home X 64
Kudos1 Stats

Re: Norton crashes Firefox when Intrusion Prevention pops up

I did a system restore and then updated Norton and it now seems to be gone. Wish I could say exactly what it was as I always like to troubleshoot properly but as my browsers were crashing very quickly even in safe mode it made it very difficult I had tried what others had about clearing my temp files,etc. and nothing helped ! ??  Only can suggest restore and update ! Best wishes to everyone !

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

It is not Norton shutting down (kill process)  Firefox or Chrome.

Quads

Kudos0

Re: Norton crashes Firefox when Intrusion Prevention pops up

The same thing was happening to me yesterday, but I somehow managed to resolve the issue. 

Here's what  I did:

Emptied out my cache, history, cookies, etc.

Deleted all my extensions. 

Ran Full system scan on Norton

Then when I got back home from school, it promopted me to restart my computer to remove security risks, and voila! 

Just like that Chrome, and all my other browsers stopped crashing. 

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