• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos4 Stats

Norton Detecting Bing.com as Fake TechSupport Domains 2

Starting this evening when I got home (it was working fine this morning), Norton has commended to blocking Bing.com, regardless of browser (tried Chrome, IE and Firefox), listing it as a Fake TechSupport Domains 2, intrusion attempt. Google.com is still fine, just Bing.com is effected. I've updated both Norton and Malwarebytes and ran full system scans, with no threats detected. I tried rebooting my system, router, and cable modem, and it is still detecting Bing as an intrusion attempt. Clearly bing.com is not a threat, so Norton's got it's wires crossed up with the last update.

Firefox 61

Chrome 67

IE 11.165

Windows 10 Home version 1803

Norton Security version 22.14.2.13

File Attachment: 

Replies

Kudos1 Stats

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Confirmed on IE11, Windows 10 x 64 ver.1803

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Glad I am not the only one. Its been happening to me all evening. 

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Same problem.

Chrome 67

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Me too.  Started blocking bing.com (and therefore anything I try to search from the address bar) this evening out of the blue.  Same Fake Tech Support warning (among others).  I'm on WIN10 & IE11 both at latest levels. 

Is there some way to have Norton unblock bing?

Kudos1 Stats

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

I have reported it as a probable false positive so for now we need to wait.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

That should have read "commenced",. not commended. Doh! I'm having the same issue as dantheman69 , that anytime I type anything into the address bar at all, I'm getting that Norton message. Bing is completely blocked, but I can still search via the google search bar, but not from the address bar at all. That's on all 3 browsers I listed.

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

I have the same problem and it started this evening.  I have been trying to call Norton support, my first call I waited for about twenty minutes and finally hung up because I have other things to do.  I am now on my second call and have been waiting for about 18 minutes.  I can open Bing.com on my smartphones and I have no idea why Norton would block Bing.com in my laptop.  We deserve better support than this.

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

The weird thing here is that in the instances shown, the attacking port is 443 SSL, and is being triggered in every instance. And across different browsers. The local computer destination port are random TCP ports on the OS side which suggest the website is looking for a "guaranteed" data packet transfer vice a UDP handshake. Here is a listing of Windows ports and how they are assigned.

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Still on hold, for about 22 minutes.  I believe this is very inconsiderate of Norton.

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Been on hold now for 27 minutes.

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

I just typed "Norton" into the address bar and Norton blocked it. There's some fine irony... ;)

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Yup.  Me too -- can't access Bing or do any search from address bar (Bing is default browser).  Started tonight out of the blue 

IPS Alert Name: Web Attack: Fake TechSupport Domains2
Attacking Computer: 204.79.197.200, 443
Source Address: 204.79.197.200
Traffic Description: TCP, https

WIN10 Home 64, IE 11, both at latest levels

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

I did the same thing about two hours ago and it was blocked,  It seems that Norton should at least send an email that they are working on it or they just don't care for their subscribers.  We should all be looking to get a product with a better customer support other than Norton.

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Reported as a false positive as Krusty13. Now the wait.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

I understand patching a glitch takes a bit, but as far as I know, they haven't even responded to any of this, so nobody knows what's going on, whether Norton has acknowledged the issue, or if they are trying to fix it. Thankfully we still have google we can use at least.

Kudos1 Stats

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Okay, I figured that possibly what caused this problem in the first place was some sort of redirect hack (dunno) that caused Norton to block Bing due to repeated malware attempts, because my wife's computer (same Norton product and MS products) doesn't block Bing.

So I downloaded Norton RnR (Norton's Remove and Reinstall tool), ran it and reinstalled Norton, applied all Live Updates and reran Live Update until I got "Not Required" and now Bing is no longer blocked and searching from the address (Bing is my default browser) bar works again whether going directly to Bing or searching for anything using Bing from the address bar.

Hope this helps!

-Dan

Kudos1 Stats

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

In the thread that bjm linked to on the same subject; a poster indicated that there's a Liveupdate that corrects it. I ran Liveupdate and it resolved the false positive.

Kudos1 Stats

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Just got off phone w Norton support, had same problem.  Had me run Live Update and then restart computer and all is fixed.

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Confirmed on IE11 as well. No reboot required, just a manual live update.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Accepted Solution
Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Kudos0

Re: Norton Detecting Bing.com as Fake TechSupport Domains 2

Thank you for fixing it Norton folks!

This thread is closed from further comment. Please visit the forum to start a new thread.