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Kudos0

Norton Dosen't Detect Malwares

Hello, earlier I did an alnalysis of my pc and  I saw two malwares (maybe there is more) called snifulaB and BackdoorA . Though, the quick and the complete analysis didn't saw them as threats and even the norton power ereaser didn't detected them. What should I do to remove them from my PC ?

My version of Norton is 22.5.2.15

Thanks

Replies

Kudos0

Re: Norton Dosen't Detect Malwares

Look in Security History > Resolved Security Risks ... any info..?
Look in Security History > Unresolved Security Risks ... any info..?

Kudos0

Re: Norton Dosen't Detect Malwares

There is nothing in unresolved security risks and in resolved security risk there is two traking cookies that have been deleted but no malwares and etc in both categories

Kudos0

Re: Norton Dosen't Detect Malwares

Any chance you watched full scan progress and saw Norton looking for snifulaB and BackdoorA.....
Where did you see malware ...?

Though, the quick and the complete analysis didn't saw them as threats and even the norton power ereaser didn't detected them. What should I do to remove them from my PC ?

Why do you feel there is something to remove..?

Kudos0

Re: Norton Dosen't Detect Malwares

I searched on the internet and a lot of people said they were malware...

Kudos0

Re: Norton Dosen't Detect Malwares

And my pc is kinda slower compared to before

Kudos0

Re: Norton Dosen't Detect Malwares

Yes, but... are they on your machine or was Norton simply looking for items by that name...
Where did you see them if Quick and Full and NPE report nothing...?

Kudos0

Re: Norton Dosen't Detect Malwares

I was Watching the files as they were examined

Kudos0

Re: Norton Dosen't Detect Malwares

Yes, maybe ..... you saw Norton looking for known malware....
Scans find nada.  Where is the malware...?
Do you want to go to a free malware removal site for a second opinion. 

Kudos0

Re: Norton Dosen't Detect Malwares

They are on the machine I think (is there any way to be sure ?)

Accepted Solution
Kudos0

Re: Norton Dosen't Detect Malwares

Run LiveUpdate several times till no updates found.  Clear your browser and system cache.  Reboot and run another full scan. 
Second opinion scan with MalwarebytesAM Free  and / or HitmanPro
If still concerned.
Time to visit one of the free Malware Removal Forums recommended by the Community.
http://www.bleepingcomputer.com/Am-I-infected-What-do-I-do/
http://forums.whatthetech.com/MalwareRemovalForum
http://www.geekstogo.com/Security/MalwareRemoval
http://www.cybertechhelp.com/MalwareRemovalForum
Trained experts at free Malware Removal Forums do their best to clean / repair your system.  Resist self fixes and using your computer as normal until your system is declared clean. 

Kudos0

Re: Norton Dosen't Detect Malwares

thanks a lot !

Kudos0

Re: Norton Dosen't Detect Malwares

Those two items are just a couple of the items you will see being scanned for during Quick Scans especially, so probably nothing to worry about.

Suggest you follow bjm_'s advice anyway. Just to set your mind at rest.

Windows 10 Home X 64 Norton Security Premium Latest Version

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