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Kudos0

Norton failed to detect browser exploit or Malware?

For the past 2 or so days, I have been getting unusual results in my Google search results in Chrome. It doesn't happen when I try the same results in Firefox(no, I will NOT switch). When I type results, for a split second, the correct result will show up in the second result(that is where the odd result typically shows up, sometimes in the top) and then a spammy result will show up. In some cases, the entire URL and result is different from what was originally there, and sometimes the URL remains the same but the link goes somewhere else. Malwarebytes, Norton(full scan AND power eraser) fail to detect anything that I'd see as related to the issue. I am leaning towards a browser exploit or extremely well-hidden malware, but I am lost as to what I should do if 2 powerful programs and a program thats so powerful that legit applications are flagged, can't find it. Other than restarting my settings in Chrome or restoring my system to a later point, does anybody know what I should do next or even what is wrong?

(PS: As of right now, Norton Power Eraser has been in my tool bar but not responding for several minutes(since I did a restart to activate it)

Replies

Kudos0

Re: Norton failed to detect browser exploit or Malware?

Is the Firefox search engine also google or Yahoo ?

Kudos0

Re: Norton failed to detect browser exploit or Malware?

Google. Whenever the mod approves the image, people might have a better understanding of the issue. I hope this is ok, I'll link to my Facebook post containing the image of my issue. https://www.facebook.com/photo.php?fbid=754112921338817&set=a.2196510281...

Kudos0

Re: Norton failed to detect browser exploit or Malware?

I may view your Image via the Reply Editor and posted link....not sure what I'm looking for though ?

Kudos0

Re: Norton failed to detect browser exploit or Malware?

I use MyWOT, which is helpful. The green circle represents a safe site that users report as harmless. The red circle represents are site that users report as dangerous or harmful. In this case, when I search for flights to Sapporo, the first result that shows up is Otel.com. But when I hover over the link to click it, the link will show up as www.kqzyfj(dot)com/click-######-#####(the # represents the fact there are a serious of numbers) OR when I hover over the red MyWOT circle, the link shows up as kqzyfj.com. 

When I did a search for Otel.com just now, the first result showed up as "www.otel.com/" in green and it actually pointed to the real website. But the exact same link showed up in the 3rd result and THAT one pointed to  kqzyfj.com/click-blah numbers blah. No matter what I search, I always get kqzyfj.com or a similiar browser redirect/malware like domain name in one of the top results.

I first noticed the issue a few days ago when I did a search result for WYSIWYG software and a random Godaddy link showed up, but pointed to a malware website under the kqzyfj(dot)com domain. 

Kudos1 Stats

Re: Norton failed to detect browser exploit or Malware?

Hello

You can drop off at one of the free malware removal sites and see if you have malware and they will help you to clean it up. Please register at one of them and then follow their rules and if you have any questions about the scans that they will want you to do, just ask them.

Please go to one of these free Forums for help in removing your bad malware or rootkits.




Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users. The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton failed to detect browser exploit or Malware?

Kudos0

Re: Norton failed to detect browser exploit or Malware?

That is the thing. I have a paid version of Malwarebytes and it didn't detect anything at all. Neither did Norton Security or Power Eraser. I am at a loss. But I will give it a shot. Thanks!

Kudos0

Re: Norton failed to detect browser exploit or Malware?

Lolicon:

That is the thing. I have a paid version of Malwarebytes and it didn't detect anything at all. Neither did Norton Security or Power Eraser. I am at a loss. But I will give it a shot. Thanks!

So, you're thinking search engine re-direct only with Chrome.....  no harm in a security checkup.  Time consuming but, worth the piece of mind.  The malware removal forums are well versed and may be familiar with your issue.   

Kudos1 Stats

Re: Norton failed to detect browser exploit or Malware?

Malwarebytes has en excellent free product download called Malwarebytes Anti-Exploit. It's specifically designed to catch exploits against software vulnerabilities that traditional Security Products can't always block. It sets up a Shield that prevents the exploit from entering your browser,Pc, etc. Most browser protection, unless it comes from a known bad site, typically allows it to download to some area of your browser, where your security product analyzes it to determine whether it's ok. MBAE is designed to block "exploits" rather than the broad category known as "malware."

It's totally compatible with all security products. I have used it with NIS and NS with absolutely no problems. Independent testing has shown it to be bullet - proof.

The only difference between the free and Premium version is that the Premium version allows you to add shields to programs that the free version does not shield. The free version has shields for all the major browsers and other vital programs. It is definitely not a stand-alone product. But IMHO, no matter how much faith you have in your security product, and I have an extremely high degree of confidence in NS's blocking abilities, everyone should use it.

It only blocks and does not detect or remove any exploit that has already entered your system.

You can easily find it through an internet search for Malwarebytes Anti-Exploit or MBAE

Kudos0

Re: Norton failed to detect browser exploit or Malware?

Hmmmm.

Maybe Malwarebytes Anti Exploit is a waste of space and cpu and memory with NS.

I just noted this from PC Mag Review of NS:

"Norton is the absolute champion when it comes to detecting and blocking exploits.

I attacked my test system using about 30 exploits generated by the CORE Impact penetration tool. Norton detected and blocked every single exploit, identifying a quarter of them by the precise CVE (Common Vulnerabilities and Exposures) number of the attack. No other firewall I've tested comes close."

http://www.pcmag.com/article2/0%2c2817%2c2469522%2c00.asp

:-)

The article test appears to have tested only exploits directed at defeating the firewall. I don't know enough if that means it blocks exploits directed at other program vulnerabilities.

Kudos0

Re: Norton failed to detect browser exploit or Malware?

Malwarebytes AM and AE are well thought of Tools...."waste of space" may be a bit harsh. 

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