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Kudos0

Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

I'm a newbie so please forgive duplication of earlier discussions.  We have had separate Norton accounts for each computer (3) and all have expired.  Can I just go to Norton website and purchase Norton Security Deluxe without referring to old Norton on each machine?  In other words, do I have to search for keys, etc??  Win7 on all machines.

Replies

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Making a new purchase is the way to go in your situation. If each of the 3 computers had individual product keys and Norton Accounts, it will not matter with the new purchase. Just register the purchase under one account, and install the new product on each computer and use the new product key on each.

The old Norton Accounts for the other 2 computers can just be left dormant, or they can be used if each computer has different users that need their own Identity Safe vaults.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Thanks for the advice.  I was hoping it would be as simple as that. 

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

What Norton product did you have on the computers? If it was Norton Security, you would not have to reinstall anything. If it was an earlier/older Norton product, just download the new product and start the installation. It will take care of removing the old version and will install the new. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

I'm not sure but think we had a both.  I'm going to just buy the $49.00 Security Deluxe and see if I can get it on the two desktops, one laptop and one mini IPad.  I'm concerned that all are unprotected.  Thank you for suggestions and help!  Fingers crossed.

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Just a note on the iPad.

There is no Anti Virus protection for Apple's IOS devices. The only features you get for iPads is a device finder and a contact backup. You can get those features for free from Apple using the Find my Phone app and iCloud. And they work better than the Norton offering.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

My understanding is you can have 3 devices per registered package. Also, consider downloading free version of Ad Aware by Lavasoft. Google it. It's great too and works in conjunction with Norton. Highly compatible software. These days, one program does not seem secure enough. But Norton is great for certain aspects like the log history.

Kudos1 Stats

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

vero fajardo:

My understanding is you can have 3 devices per registered package.

This depends on which global market you are in. In many countries the Norton Security Deluxe gets you 5 devices.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Thanks to help from this forum, the Norton Security Deluxe is up and running on three computers.  I understand about the mini ipad and thank you.  There were five devices allowed and I used three.  It looks like problem solved.  Many thanks!

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Hello

One real time security program should be enough. For a 2nd opinion, you can use the free versions of Malwarebytes or the free version of SuperAntiS[yware.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

floplot: Hello, One real time security program should be enough. For a 2nd opinion, you can use the free versions of Malwarebytes or the free version of SuperAntiS[yware. Thanks.

or Ad-Aware Free Antivirus

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Hello bjm

Are you saying that you can use  Ad-Aware Free Antivirus at the same time as Norton products? That program uses Bitdefender Antivirus. So you would be using 2 real time Antivirus at the same time. That program is going to provide conflicts with Norton. It's a real-time security program and not a true on-demand scanner. I have seen the Free Removal Sites tell users to uninstall it and that is recently. It's not just antispyware any more.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

floplot: Hello bjm, Are you saying that you can use  Ad-Aware Free Antivirus at the same time as Norton products?

https://community.norton.com/en/comment/7205961

https://community.norton.com/en/comment/7206591

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

It appears now that this, my primary desktop, still has the expired Norton Anti-Virus program appearing with a big red X.  Also the Norton Security Deluxe that I just installed yesterday is appearing as installed and running just fine.  I looked in Control Panel and didn't see Norton Anti-Virus listed so couldn't delete it there.  Should I just leave it there or is there a way to delete it?

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Hi, Shirl29. Is it appearing in your tray area with a big red X, or in your Norton Account page ?

All previous Norton products will still show in your Services tab in your Norton Account page, so don't worry about that.

If Norton AntiVirus doesn't show in Programs and Features, then it's not active.

However, you can right click on your taskbar, and in Settings you will have a list of programs with the option to have them show in your tray area.

If Norton AntiVirus is showing as on, you can slide it to off and it will no longer show.

You can also check your C drive and click on Programs and Program Data, to see if there are any remaining orphan files from Norton AntiVirus.

However, if NS Deluxe is working as it should, then don't be too concerned.

As stated before, installing Deluxe should remove any previous Norton products.

Hope I haven't confused you too much ! 

Windows 10 Home X 64
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

Hello

Are you saying that you have 2 different Norton Icons in the Task area-- One for NS and one for Norton Antivirus? How old is this NAV that you had installed.? I would suggest that you run the Norton Removal Tool and have it remove all settings. Restart after doing this. Then do a Search for any remaining folders and files and delete them. Then restart again.

Have your key handy in case you need that to reinstall your Norton Security. Make sure it is your NS key and not your NAV key. Here are the 2 links you will need.

www.norton.com/nrt    please read opening paragraph---complete uninstall and restart.

www.norton.com/latestns   Be sure you enter the correct key,  keep running Live Update until it says no more updates and then restart one more time. You should end up with version 22.8.0.50. You may have to restart after running Live Update a few times until you get all the updates. Just restart as requested.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

This is confusing and thanks for helping.  The x does not appear in the tray.  I have the yellow icon with green check mark.  The x is on my account page when I click on devices.  I was checking to see if all three installations survived the night.  The red x was on the icon for this computer (where I originally downloaded the Security Deluxe program)   It shows Norton Anti Virus expired and Norton Security installed.  In my All Programs there are two Norton listings, one says Norton and it's installation files.  The other is Norton Security program, so I guess all is well.  Believe I'll ignore this.  Famous last words.    

Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

You need to look at the Services tab on the Norton Account web site. That is the one that is usually correct. The Devices tab can sometimes have older installs that do not get removed when you install a new product.

As long as you have the green checkmark in the system tray on all computers, you are good to go.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

flo 

Are you saying that you can use  Ad-Aware Free Antivirus at the same time as Norton products? That program uses Bitdefender Antivirus. So you would be using 2 real time Antivirus at the same time

I don't know the answer to that but I've been using the free AdFender for a long time; it does not have any antivirus in the free version. 

NOTE

 1 -- If you read the "features" on that page note the * at the end of a number of items which indicates they are NOT in the Free Version.

 2 -- There are links alongside the initial text which do download the Free Version BUT like Malwarebytes I found that it downloads or may offer first a popup offering a free Trial of the Professional (Paid for) version and the PopUp does not offer an obvious No Thanks but OK or Cancel -- I did not find it obvious to click on Cancel thinking it would cancel everything but it does take you back to the page underneath with the Download links on it.

 3 -- I recommend using the AdFender Download link since the other two may thrust PUPs on you

 4 -- As always read every screen carefully during install in case there's anything you don't want' I don't think you had to uncheck anything to get the Free version but as with all downloads be careful.

I like AdFender since while it may not defeat a browser's effort to include certain ads.  it blocks ads within a free app for Windows 10 that I downloaded from the Microsoft Store that my wife uses for therapy. It has a vast list of non-English filters for those whose location may mean they get those.

The only thing I found so far in using it the other day in Windows 10 AE was to check to be certain it was not turning on using a proxy server. I think the latest updates to WIN 10 AE just in may do this behind your back and it was stopping access to websites in IE anyway and I had to go in and turn off LAN / Proxy manually.

FWIW

Hugh
Kudos0

Re: Norton has expired on all household computers. Can I just purchase Norton Security Deluxe for all of them?

shirl

Please have a look at my post at • Permalink relying to flo's query about using AdAware if you are thinking of trying block advertisements when browsing.

Hugh

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