• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

Norton ID Safe - Data Retreive


I'm wondering whether there is any way to retrieve data from Norton Identity Safe. When using it from my iPhone I received a pop up screen to create an account from which I thought would enable me to access my passwords from my PC and laptop aswell. When creating this, I used my same email iCloud email address and after updating my details and creating a new password, I found that it instead created a new account using the same email address and over rid my old data. Is there any way to retrieve my old passwords or restore my previous account settings?

Kind regards


Kudos1 Stats

Re: Norton ID Safe - Data Retreive


If you want to retieve your data like logins/passwords stored in your vault,you can find a backup in the below location

 %userprofile%\Documents\Norton Identity Safe Backups\

Go to IDsafe Settings->Import/Export and import the the *.dat file  to retrieve your data



This thread is closed from further comment. Please visit the forum to start a new thread.