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Kudos0

Norton Identity Safe not working with Google Chrome 50 (64 bit)

Hi

I have Google Chrome v50 64 bit on a Windows 10 machine. My Norton task bar is visible and shows my Vault is closed. The issue is that the Vault is actually open, but it isn't auto filling my passwords even though I have set the NIS settings to do so.

What is troubling is that having opened the Vault and closed the browser and then reopened it the Vault has remained open.

In addition the browser password save remains active even though I have told NIS to disable this option.

I moved to Chrome recently because IE 11 has been crashing every few minutes and Firefox doesn't work with Vault.

Any suggestions?

Replies

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

I am using Windows 10 64 bit Pro and Version 50.0.2661.102 m (64-bit) of Chrome and all seems OK here.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

Try uninstalling and then reinstalling Chrome. 

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

Thanks I have removed Chrome and reinstalled My Vault is marked Closed, so I opened the Vault and then shut down Chrome, when I reponed Chrome My Vault was already open. Does this mean I have to manually close my Vault in Chrome

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

it has been broken for months now with no resolution i posted on this very issues months ago they refuse to fix it. 

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

Still having issues with Chrome 64 bit Windoes 10 - autofill isnt working on ebay but does on other sites!!

Also Vault continues to remain open when I close and reopen Chrome which surely defeats the object of having Vault which is a service I am paying for.

Any response Norton please

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

@Sunil_GA

Please check out this thread. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

I read this thread and went to "Help", "About Google Chrome" to see what version I had. An update to Version 53.0.2785.101 m (64-bit) was performed as soon as I clicked it and after relaunching Chrome my Identity Safe vault is functioning properly. 

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

Well that worked for all of a few hours. Back to the same problem with vault saying its closed but is actually open. It is auto-filling though.

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

Hello

Perhaps the work on the Firefox extension might be affecting the Chrome extension since the Firefox extension will be functioning like the Chrome extension. This work with the Firefox extension may be also affecting IE11,

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

same issue here still hope this is fixed soon. 

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

It's been a couple of weeks Norton ID safe won't fill in logins though am using 32-bit Chrome on Windows 10 Pro x64. It takes them too long to fix any issue.

Kudos0

Re: Norton Identity Safe not working with Google Chrome 50 (64 bit)

I have had the same problem for weeks!!

Norton doing nothing to fix it.

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