• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Is Norton Identity Safe using Amazon EC2 Cloud

I have peerblock installed and it keeps blocking the ip 54.200.1.15 which is Amazon EC2. My computer is communicating with this address every 2-3 minutes all day long. I have tried to find which program is communicating with this server, but I cannot find it. The only company that I found to have close ties with Amazon AWS cloud server was Symantec and this is why I am here. I have tried killing the NIS process with task manager to see if the communicating stops but everytime I kill it, it will restart again. The only way for me to stop NIS from loading would be to uninstall it and I do not want to do that. Can anyone please tell me if the passwords that are kept in Norton Identity Safe are stored in the Amazon EC2 cloud server and NIS communicates with it all day long.  Thank you in advance.

Replies

Kudos0

Re: Is Norton Identity Safe using Amazon EC2 Cloud

Norton uses their own secure servers for any cloud services they offer. 

Have you used, or are you using any Amazon services? Made any purchases?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Is Norton Identity Safe using Amazon EC2 Cloud

Hello 79938ep

I would consider trying to contact Amazon and see what they have to say about your issue. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos2 Stats

Re: Is Norton Identity Safe using Amazon EC2 Cloud

After a lot of research I was able to find that a service named IP Helper was the one who was trying to connect to the EC2 Amazon server. I stopped the service and changed the startup properties from Automatic to Manual and the connections stopped. Thank you all for your help.

This thread is closed from further comment. Please visit the forum to start a new thread.