• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Norton Insight can't connect to Norton servers

Norton Insight can't connect to Norton servers. Autofix detects Internet Connectivity issue and fails to repair it. Live Update and Vault work without any connection issues. Other programs connect to the internet without any issues.

Replies

Kudos0

Re: Norton Insight can't connect to Norton servers

Have you restarted your computer?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Insight can't connect to Norton servers

Multiple times

Kudos0

Re: Norton Insight can't connect to Norton servers

Hello jfk1973

Norton might have had a temporary issue with their server. Have you tried again later in the day? Do you still have the same issue now? You can check to see if every thing is green at your location.

Please check out this link for Norton Status

https://status.norton.com/

If you still have the issue, you can contact customer support and see if they have any similar issues for your area. Click on this link.

www.norton.com/contactcs   

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Insight can't connect to Norton servers

I am having the issue since almost two weeks. i know about the temporary server issues. I have faced them more than once using NOBU and ID Safe, but that's Insight's first. Status (https://status.norton.com/) reports everything working. Thank you for your suggestion to contact support, but i will not. i have spent hours talking/chatting mainly for my NOBU problems. Their recommendation is always the same ... uninstall ... reinstall, and not once has this fixed my problem.

Kudos0

Re: Norton Insight can't connect to Norton servers

UPDATE
Norton Insight now connects to Norton servers. Autofix still detects Internet Connectivity issue and fails to repair it. Live Update and Vault work without any connection issues. Other programs connect to the internet without any issues.

Kudos0

Re: Norton Insight can't connect to Norton servers

Hello jfk1973

Thanks for your Update. I'm glad your issue is solved. Since you are the Thread starter, could you please mark your Thread as solved? You can do this by picking the post which solved the issue and click on Mark As Solution. This link is located on the bottom of every post. Thanks in advance.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos0

Re: Norton Insight can't connect to Norton servers

FYI there is nothing i did on my side to solve the issue. It just happened. Although I'll mark this post "As Solution", there is no solution in this post or in this thread. Thx to peterweb and floplot.

This thread is closed from further comment. Please visit the forum to start a new thread.