• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Norton Live Update - not updating

Have Norton Security & also Norton Utilities on windows 10 - in the last few days - my links to do a Live Update are not updating - when I do a smart update on Norton Utilities - that performs just fine - has the utilities program superseded the Live Update program???  And if not, why is my live update not updating??

Replies

Kudos0

Re: Norton Live Update - not updating

KCL, open your Norton dashboard, on the left side click "Get Support". A tool will run to check for issues with your installs, if it finds errors it should repair them. I would next reboot the computer and run ONE of these programs via live update. Don't have utilities AND Norton running at the same time since that will cause issues. Lastly, if you still do not have a resolution contact support on chat, they should be able to assist you. Please let us know how you made out.

https://status.norton.com/

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00

This thread is closed from further comment. Please visit the forum to start a new thread.