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norton local vault
I used to have norton local vault last 5 years.
Lately I had problem with norton update patch and lost the auto log on function. I requested help from live chat after hours frustration. The helper just go ahead uninstalled my norton and download a new norton file on my computer.
Then there is some trouble and the help link closed. So I installed the new norton file to safe guard my computer.
Now the problem, all my norton local idenity vault gone. I now realised that norton would not allow local vault. I do have my local vault back up but it is not so update.
I wish the helper should let me know first so that (1) I could back up the latest DAT/CSV (2) I would not let him uninstall first before I take all the local vault in hand-writing
I was just told that if now I put my vault back up to my identity safe all would be on cloud.
I do not like my vault details on cloud at all and I would not buy norton any more after 5 years subscriptions because I feel very let down after all these.
Could anyone help : how could I read my DAT/CSV file? They are all in funny symbols when I open them even the CSV file.
Thanks in advance