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Kudos0

NORTON MESSAGE " Renew Now"

Hi,  Recently posted enquiry on here re, the above and had what I hoped was the answer. However due to lack of expertise, not able to find the original question. However......

I have MS Vista and Norton IS with backup, but over many weeks  when opening for updates and scans, the screen requests renewal although I have some 330 days left on subscription.

When contacting Norton, they have checked system and corrected request.   However, today they suggested my BB provider was not providing a stable link and this was the issue.

Broadband providerr say there is nothing wrong with the connection, and suggest that as the problem occurs between Friday and Sunday, the demand is heavier on Norton than it is at weekends.

Does anyone share my experiences, and also how I can avoid having to contact Norton each time it happens.

My system is on  wired rather than wireless

Many thanks

R Williams

Replies

Kudos0

Re: NORTON MESSAGE " Renew Now"

Do you have another subscription which may have expired?
Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".

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