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Kudos0

Norton not opening

Hi guys,

I have renewed my Norton and it has installed on the laptop. The internet however has stopped working, it can connect to the wifi but says access is 'limited'. I think the Norton security settings are too high, but every time I try to access the Norton app on my laptop it just crashes.I have tried to change the security settings from the computer itself but that isn't working either.

Any ideas on how to access Norton without it crashing?

Many thanks!

Replies

Kudos0

Re: Norton not opening

Hi, Terese. What is your operating system ? Have you rebooted ?

Windows 10 Home X 64

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