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Kudos0

Norton Online backup not working with error code A2807

How do I get online backup working again? I made three attempts this evening and it still doesn't work. I have connectivity to the Internet because I can post this message.  Are the servers down?

Barb

Replies

Kudos0

Re: Norton Online backup not working with error code A2807

How do I get online backup working again? I made three attempts this evening and it still doesn't work. I have connectivity to the Internet because I can post this message.  Are the servers down?

Barb

Kudos0

Re: Norton Online backup not working with error code A2807

Hello bjpease,

There was a brief maintenance cycle during the timeframe of your post. Looking at logs associated to your account the failed backups correspond as well. Since then I can see you've had four successful backups. Please advise if you're still encountering any issues.

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