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Norton Online Backup Restore Files feature doesn't work
I have been trying for three weeks now to restore files using the "Restore Files" function on NOBU - and it doesn't work. I've tried restoring one file, multiple files - and nothing works. I've tried restoring them to the desktop, restoring them to the original location - and nothing works. I e-mailed Customer Service about two weeks ago - and heard nothing back. The only thing that works is the "Download a File" function, but you can only download one file at a time! Obviously, this is extremely labor-intensive to manually download one file at a time. Based on other posts I'm seeing on this board, Restoring Files doesn't seem to work for anybody. What gives?
FYI, I'm not receiving any sort of error messages or anything. I'm running NOBU on Google Chrome.