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Norton Online Backup - Unable to Purge Files
The business of purging old files seems to be a bit 'hit and miss'
A client oif mine has used 99% of her storage space (don't ask) so I have been trying to purge some of the old backup files and folders..
Occasionally, it seems to work but it generally fails.
I tried this on my NOB where only 23% of the space is used and, again, the result iis 'Hit & Miss'
Could you please answer a few basic questions:
1/ Is it the case that only files which have been deleted from the computer may be purged?
2/ If so, what about files and folders which have simply been moved?
3/ Is there a limit to the number and/or size of files which can be deleted at any one time?
4/ Is it possible to purge complete folders/sibfolders or it it necessary to select every file?