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Norton Password Manager cannot import from Chrome
I am trying to import passwords from Chrome (current, i.e. Version 81.0.4044.138 (64-bit)) on Windows 10 (current, i.e. Version 1909 64-bit) to Norton Password Manager. I have downloaded the necessary zip from Norton, run the program import_password.exe, generated the norton_logins.json file, and yet repeatedly get the error message returned:
"An error occurred while uploading norton_logins.json. Please try again."
I have Norton LIfeLock Internet Security, recently 'upgraded' to the 360 product (though the window that arises from the system tray still only says 'Internet Security' so I can't be absolutely certain what product is actually running - after 20 years of subscribing to Norton through all its involutions it's near-impossible to tell).
I have removed and re-installed and enabled all four Chrome extensions that come with this program, and all four - Norton Password Manager, Norton Safe Search, Norton Home Page, Norton Safe Web - display on the toolbar as enabled, yet still the Chrome importation page for Password Manager still returns the same error.
Can anyone advise what the problem might be? (Other than just giving up on this product in exasperation once and for all and getting something simpler and cheaper instead.)