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Kudos0

Norton pop-up comes up often

It is a pop up telling me a certain file, dll and exe, is safe.  Why? 

Win-10, Norton's Security, blah, blah and blah

Replies

Kudos0

Re: Norton pop-up comes up often

Ok, then it seems odd that the pop-up would indicate DLL files safe when I can adjust Norton's to ignore EXE files, but not DLL files.  Is it that I am not clear here?

Kudos0

Re: Norton pop-up comes up often

Are you downloading or installing something when you see this pop up? Sometimes when a driver is getting updated I will see this.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton pop-up comes up often

adding > updated Chrome yesterday and after a few moments, a few Norton flags e.g., libEGL.dll, libGLESv2.dll, pepflashplayer.dll, software reporter tool.exe.  
Look in Security History > Download Insight.
http://s13.postimg.org/5emzmea7b/screenshot.png

Norton is reporting on parts of Chrome update.   I see similar with Firefox.

Kudos0

Re: Norton pop-up comes up often

Why are you complaining that Norton is actually telling you something? it is working. And yes I agree with bjm. Every Time Google Chrome gets updated Norton will tell you that these files are safe. It lets me know that Norton is watching over my pc. 

Kudos0

Re: Norton pop-up comes up often

No, but when some web page requires a DLL it pops up.  It would seem I could change something in setting, but can't reason it now.

Kudos0

Re: Norton pop-up comes up often

I don't think so.  FireFox calls a DLL and Norton's just warns, but is unnecessary. Probably some setting wrong.

Kudos0

Re: Norton pop-up comes up often

You may submit your concerns via
Norton Product Suggestions &/or Norton Feedback


Filename: gmpopenh264.dll
Developers
Mozilla Corporation
Many Users
Hundreds of thousands of users in the Norton Community have used this file.
Mature
This file was released 2 months ago.
Trusted
Norton has given this file a trusted rating.
Source File: firefox.exe
File Created: gmpopenh264.dll
File Thumbprint - SHA:
28a50a9f93bb65a7d16ba244d152ba3ae25c83343ad51760ef0674a6dcf7422e


Filename: eme-adobe.dll
Developers
Adobe Systems Incorporated
Many Users
Tens of thousands of users in the Norton Community have used this file.
Mature
This file was released 8 months ago.
Good
Norton has given this file a good rating.
Source File: firefox.exe
File Created: eme-adobe.dll
File Thumbprint - SHA:
7ed84c7eaa1e698cc14069799306bf62b3fd6afdcff7f6eb0b964efd61eb0b6d


Filename: widevinecdmadapter.dll
Developers
Google Inc
Version
53.0.2785.116
Many Users
Hundreds of thousands of users in the Norton Community have used this file.
Very New
This file was released 30 days ago.
Trusted
Norton has given this file a trusted rating.
File Thumbprint - SHA:
3bdd2997b59eebd9027d487aae268649e58857f215b369257506bc7676515848

Widevine Content Decryption Module plugin is a media optimizer which is installed automatically if you visit some video content websites and play videos on such sites. https://tools.google.com/dlpage/widevine


Norton reporting Norton activity. 

Kudos0

Re: Norton pop-up comes up often

I'll just find a workaround.  Getting too old to worry about this stuff.

Kudos1 Stats

Re: Norton pop-up comes up often

dustymars:  I'll just find a workaround.  Getting too old to worry about this stuff.

Okay, sorry for not understanding why "workaround" an occasional Norton toaster.
Have you tried Silent Mode/Quiet Mode to suppress notifications.
You may submit your concerns via
Norton Product Suggestions &/or Norton Feedback
Respectfully 

Kudos0

Re: Norton pop-up comes up often

I still do not see the issue here. Every time Google Chrome updates (about every 6 weeks) you get a 10 second pop up from Norton. Then you never see it again. Are you seeing these pop up's daily? Weekly? Is it only on a certain browser? Is it only on a certain website? Can you attach a snipped of it? 

Kudos0

Re: Norton pop-up comes up often

In the beginning of the pop-up (lower right corner) I added a couple EXE files, but cannot add DLL files.  This pop-up only happens when I am on a web site that requires some graphic function that uses some DLL file.  I think.  It goes away too fast so I usually ignore it.  It is not a big deal I only wanted to know why it was happening and will get around to solving it later.  It started sometime after some updates, not sure if it was the usual M$, Norton’s of Firefox updates since they seem to come in like meteor showers once a week.  Will not bother thin skin people again about it.   Just curious about it is all.  BTW, after 56 years of this business nothing surprises me. 

Kudos0

Re: Norton pop-up comes up often

Hello DustyMars

There is a thread around the Forum about how a lot of customers are  finding that their computer is infected by a tricky virus or Trojan which masquerades as a Firefox update. It consists of 2 or 3 files. They are similar in nature to the ones you mention in your opening question. You may be getting this popup to let you know that the file you have is safe and not part of that virus. The fake FF update consisted of a .dll file.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Norton pop-up comes up often

Well, I an every scan known to mankind and nothing came up.  I think it is a normal Norton's process with a couple DLLs that are rarely used.  I will look for the thread though, thanks.

Kudos0

Re: Norton pop-up comes up often

Kudos1 Stats

Re: Norton pop-up comes up often

Sounds like a normal Download Insight notification.  Download Insight checks all portable executables, which includes .dll files.  You can set Download Insight to notify you about risky files only:

Configure the Download Insight Notifications option

Kudos0

Re: Norton pop-up comes up often

Thanks, I think that did it. Time will tell.  Also, thinks to other who had good advice.

Kudos0

Re: Norton pop-up comes up often

....you mean Download Intelligence > Show Report on Launch of Files > Unproven Only.  I'm so used to Always, ....Unproven did not occur to me. 

Kudos0

Re: Norton pop-up comes up often

I get a kick out of "threading" with many if yawl here and pick up good advice.  Sometimes we just drop off and never thank anyone.  After working in the computer business, hardware and software, for 57 years it has gotten old and less interesting.  Some things just pass on.  Thanks anyway. 

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