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Norton Pop-up Offer (won't go away)
A couple weeks ago I get a pop-up offer from Norton wanting to celebrate my anniversary by running a free speedup of my computer. Only the pop-up won't go away. I contact Norton chat and given instructions to turn off my Norton Special Offers Notification, which made the pop-up go away.
Today, it comes back and I again contact Norton chat, and after they repeatedly wanted to take control of my computer, I asked to delay while I ran Norton Power Eraser. When I rebooted and ran the scan, nothing showed up on the scan but the pop-up did go away. They still wanted to take over my computer. Also during this contact they told me Norton made no such offer (which I found strange since no mention of it not being from Norton was made on my first contact).
I am loath to relinquish control to these guys in India, especially since I've been getting the same type of offers (for a free computer speed up) in my e-mail - they have my name, and at least my e-mail address associated with Norton (wonder how that happened?). I get quite a bit of offers from Norton, especially pushing Lifelock, and it's getting harder and harder to tell what's real and not real. I just ignore them all.
I suspect this will rear it's ugly head again since I've not really found a solution and I guess this post is to see if anything similar is happening to others in the Norton community and/or if there is a reasonable solution to be found. Please advise.