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Kudos0

Norton Power Eraser: Delete System Settings

Hi,

Yesterday I got a message from Norton stating there was a large amount of outbound traffic on my computer. It then prompted me to run Power Eraser with a warning that it is an aggressive tool which could result in some files or programs being interpreted as malware and mark them for deletion. I ran the scan and when it finished it marked something in my registry as bad. I moved to the next screen and now it's asking me to reboot my computer and when I do, it's stating that System Settings will be removed upon restarting my computer. What are the consequences of doing this? Is it going to remove a program or reset my settings? If it does just reset my settings, how do I get them back? I also ran a virus scan and Norton did detect over 30 security risks and every one of them was deleted so that raised the question if I still even have a problem. Thanks.

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Kudos0

Re: Norton Power Eraser: Delete System Settings

KFR:  Hi,Yesterday I got a message from Norton stating there was a large amount of outbound traffic on my computer.

are you getting same message today

I also ran a virus scan and Norton did detect over 30 security risks and every one of them was deleted

were 30 risks, .....tracking cookies 

it marked something in my registry as bad

something.......e.g., hkey_users....?

Norton Power Eraser uses aggressive methods to detect threats, and there is a risk that it can select some legitimate programs for removal. You should carefully review the scan results page before removing files.

https://support.norton.com/threat-removal-solutions/current/solutions/v69675421


Click here to know more about our Virus Protection Promise.

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