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Kudos0

Norton Safe Search toolbar missing in IE 11 win 10 with EPM enabled-Also safe rate Icons missing under bing search

Everything was working fine with NSUB ver 22.6. Then after new update to 22.7.0.76. The Toolbar would not open unless I disabled the enhanced protect mode in IE 11. when I put this back to enable and open IE11 as "Admin" the Toolbar would open as normal or if I did a Bing search the toolbar would open just for the new tab but no icons. 2nd problem is site rate Icon's don't always show up in Bing or google search. I will have to hit the refresh button several time or click on the image search and then back over to All. Then icons would appear, but more so no then yes. Only place to get the Icons is under the Norton safe search through Ask/ search/. This is under Win 10 on 3 of my computers and 2 other friends also have this issue. Paid subscription or from the Comcast Xfinity. I surely can't be the only person that has reported this but fined no other forms that talk about it.

Replies

Kudos0

Re: Norton Safe Search toolbar missing in IE 11 win 10 with EPM enabled-Also safe rate Icons missing under bing search

Restore advanced settings (default) > Apply ....as you know.

annotation okay for me w google search

Kudos0

Re: Norton Safe Search toolbar missing in IE 11 win 10 with EPM enabled-Also safe rate Icons missing under bing search

Hello

I do remember seeing 1 other customer saying that the Annotations aren't showing up. I don't think anyone has offered any help so far.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Search toolbar missing in IE 11 win 10 with EPM enabled-Also safe rate Icons missing under bing search

yes, I have (default) setting under advanced IE options reset. Issues that where offered in my post, started after the June 14th Norton ver update to 22.7.0. Which happen to be pushed out on the same Day as the Microsoft win 10 monthly updates. There where several reports of problems with this being done within the same time. Also read where Norton then pulled back the new update to correct various other issues, Again there seems to be a correlation to either a update from MS that has changed some setting or registry keys for security. Again if I open IE-11 as Administrator the toolbar will open. I also found that certain https site with lock symbol will let the toolbar open or after I do a Bing search and new Tab opens for the list of sites, the toolbar will open. As for the site Icons they are either somewhat slow to appear or will not appear at all. I can navigate over on search to image or video and then back to "ALL" and sometimes they will come in. This is all under IE-11 with Enhanced protect mode enabled, win 10 home 64bit. Chrome browser will open the toolbar fine and site Icons will show up in Google search but not Bing search. Norton has had this issue in past Versions engines and always around mid year update to New module. One other mention: I get No safe rate Icons under yahoo.

Kudos0

Re: Norton Safe Search toolbar missing in IE 11 win 10 with EPM enabled-Also safe rate Icons missing under bing search

Internet Options > Advanced > Security >
Enable Enhanced Protected Mode is not checked by default.
Enable 64-processes for Enhanced Protected Mode is not checked by default.
Enable DOM Storage is checked by default.

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