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Kudos0

Norton Safe Web on Chrome

Hello, I'm using Norton Safe Web on Chrome and just had a pop-up saying it will soon be retired and asked me to download the new version from the Chrome Store. I did that, everything seems to be okay, but it seems to want Chrome to run in the background, which I have to un-tick in the task-bar. I'm just wondering why it wants to do that? Also noticed in the permissions, and seems to be more than the old version. 

  • Read and change all your data on the websites you visit
  • Read and change your browsing history
  • Display notifications
  • Manage your downloads
  • Manage your apps, extensions, and themes

Replies

Kudos0

Re: Norton Safe Web on Chrome

Q3. What is happening with the Norton Security Toolbar?

Our Norton Security Toolbar uses browser technology that Chrome has announced will be removed in the future – see more information here: 
https://blog.chromium.org/2017/05/goodbye-pnacl-hello-webassembly.html(link is external)
https://developer.chrome.com/native-client/migration(link is external)

Our initial steps were to release our updated Norton Identity Safe extension.  

We also saw this change as an opportunity to give a better experience and usability of your websites by removing the space taken up by your toolbar.  Don’t worry, it is still active and helping protect your online activities.  

Coming soon, we will release an update to your Norton Security Toolbar that will refresh the experience of the toolbar:

https://community.norton.com/en/forums/norton-security-toolbar-changes-google-chrome-technology-updates

https://community.norton.com/en/forums/update-norton-identity-safe-changes-chrome

Kudos0

Re: Norton Safe Web on Chrome

I don't use the Norton Identity Safe extension but the updated Norton Safe Web (2.9.1.1) extension that was updated on the 20th of August. I'm using the right version? Is the Norton Safe Web extension in the Chrome Store what you call the Norton Security Toolbar?  

Kudos0

Re: Norton Safe Web on Chrome

Kudos0

Re: Norton Safe Web on Chrome

Kudos0

Re: Norton Safe Web on Chrome

Thanks.  Just found thru > https://identitysafe.norton.com/client

Kudos0

Re: Norton Safe Web on Chrome

Yes, that's the link my (desktop) Norton Security sent me to to download it. Norton don't make it easy to find via its website. 

Kudos0

Re: Norton Safe Web on Chrome

Kudos0

Re: Norton Safe Web on Chrome

Thanks, I've unchecked that setting. I just wondered why when you first install the new Norton Web Safe, it wants Chrome to run in the background. I've not seen an extension do that for years.   

Kudos0

Re: Norton Safe Web on Chrome

Kudos0

Re: Norton Safe Web on Chrome

philipdean:

Thanks, I've unchecked that setting. I just wondered why when you first install the new Norton Web Safe, it wants Chrome to run in the background. I've not seen an extension do that for years.   

don't know.  I've always had those settings off.   And I may have something else off because I don't get Chrome notices in taskbar.   I read about Chrome notices in taskbar.  Just haven't seen, yet. 

Kudos0

Re: Norton Safe Web on Chrome

Installed on two different computers, same result, wants to run in the background, and have to un-check. The old version didn't do this. I'm thinking the two new permissions in the new app is why it wants to run in the background. 

  • Manage your downloads
  • Manage your apps, extensions, and themes
Kudos0

Re: Norton Safe Web on Chrome

adding pic credit Krusty13

Kudos0

Re: Norton Safe Web on Chrome

Other than that, the extension runs fine, and seems cleaner. 

Kudos0

Re: Norton Safe Web on Chrome

philipdean:

Installed on two different computers, same result, wants to run in the background, and have to un-check. The old version didn't do this. I'm thinking the two new permissions in the new app is why it wants to run in the background. 

  • Manage your downloads
  • Manage your apps, extensions, and themes

Thanks for update.   

Kudos0

Re: Norton Safe Web on Chrome

Thanks for your help. As long as I'm using the right version, I'm happy. 

Kudos1 Stats

Re: Norton Safe Web on Chrome

Kudos0

Re: Norton Safe Web on Chrome

I am having problems using the browser I download the updated version. I can open vault through my desktop, just not thru the bookmark new vault.  When I try to log in to my vault using the vault it says its incorrect.  I tried with vault open and closed and nothing opens.  I know you said chrome will be ended I am trying to get used to edge and put the vault bookmark there.  I just haven't been able to.  Help.

Kudos0

Re: Norton Safe Web on Chrome

Does "Update on Norton Identity Safe changes on Chrome" help. 
https://community.norton.com/en/forums/update-norton-identity-safe-changes-chrome

Kudos0

Re: Norton Safe Web on Chrome

thanks for the change you've have now turn a perfectly good and easy program into additional work  every time I now try to sign into the auto fill password which it does not it then redirects me to the Norton Account page which then requires me to sign into the account for what purpose ?. I also have the Beta program advising me of old or duplicate passwords and when I go to use that and change the password as advised it fails to change the password or it fails to record the password , no instructions ,no warning just change what has been an excellent product to one that I the customer have to waste my time to navigate around because Symantec Corporation decides to revise their product does the time spent in doing that come off the yearly subscription, fix it or lose a customer   

Kudos0

Re: Norton Safe Web on Chrome

I refuse to use this new Norton Safe Web extension as it changes your New Tab page to Norton Safe Search powered by ASK and then asks if you want to keep that setting.  Choosing No disables the Norton Safe Web extension.

Either accept the New Tab page or the extension disables itself.  

Not on my machines!

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton Safe Web on Chrome

Hello

Please try using the regular Chrome program and not the Beta yet. Beta programs are test programs and are supposed to be used on test machines. Beta programs are not usually supported by Norton/Symantec.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web on Chrome

I haven't seen that behavior in Norton Safe Web extension yet. I have the normal Chrome tab page, and in settings, the second option is to open in Google. My main worry with the new Norton Safe Web extension is all the new permissions. 

Kudos0

Re: Norton Safe Web on Chrome

I've also noticed the old Norton Security Toolbar is still on the Web Store. That was updated on the 21st of August while Norton Safe Web (Updated on the 20th of August) which Norton prompted me to remove because Norton Security Toolbar was supposed to be retired. I wish they would just simplify the whole thing, too many different extensions. 

Kudos0

Re: Norton Safe Web on Chrome

link to the old Norton Security Toolbar still on the Web Store updated on the 21st of August ?

Kudos0

Re: Norton Safe Web on Chrome

Strangely, after uninstalling the extension, then reinstalling it Safe Search no longer shows in a new tab and I'm back to using Google as my new tab.  Weird!

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton Safe Web on Chrome

bjm_:

link to the old Norton Security Toolbar still on the Web Store updated on the 21st of August ?

https://chrome.google.com/webstore/detail/norton-security-toolbar/cjabmdjcfcfdmffimndhafhblfmpjdpe 

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton Safe Web on Chrome

Krusty13:
bjm_:

link to the old Norton Security Toolbar still on the Web Store updated on the 21st of August ?

https://chrome.google.com/webstore/detail/norton-security-toolbar/cjabmdjcfcfdmffimndhafhblfmpjdpe 

...does Norton Security Toolbar still work?  

Kudos0

Re: Norton Safe Web on Chrome

Yes, for now but read the links in your Permalink .

A little bit of knowledge is... well a little bit of knowledge.

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