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Kudos0

Norton Safe Web icon on Google working intermittently

On some searches the NSW icon appear on Google search while other times it doesn't.  Just search for "fandom base" as most of the time the icon doesn't appear for that website.

It not always work.  I thought it had been fixed.  However, if I search through the Search bar with the http://www.google.co.uk/search?q[searchterm]] it works.

Edit: It seems that Google is using the URL http://www.google.co.uk/#sugexp=ernk_timediscountb&gs_rn=17&gs_ri=psy-ab&suggest=p&cp=7&gs_id=p&xhr=t&q=fandom+base&es_nrs=true&pf=p&biw=944&bih=877&sclient=psy-ab&oq=fandom+&gs_l=&pbx=1&bav=on.2,or.r_qf.&bvm=bv.48293060,d.d2k&fp=31c3259beecd0c84 for seaching for "Fandom base" while with the search term "test" it is using http://www.google.co.uk/#output=search&sclient=psy-ab&q=test&oq=test&gs_l=hp.3..0l4.336.417.0.521.4.2.0.0.0.0.104.104.0j1.1.0.ernk_timediscountb..0.0...1.1.17.psy-ab.OmiKnNo1u-E&pbx=1&bav=on.2,or.r_qf.&bvm=bv.48293060,d.d2k&fp=31c3259beecd0c84&biw=944&bih=877.

The "Fandom Base" search term doesn't produce the NSW icon while the search term "test" does.

Edit: And yes, I have "Enable Safe Web" enabled.  Grrrrr!

Edit: Windows 7 SP1 IE10.  NIS2013 v 20.4.0.40

Replies

Kudos0

Re: Norton Safe Web icon on Google working intermittently

On some searches the NSW icon appear on Google search while other times it doesn't.  Just search for "fandom base" as most of the time the icon doesn't appear for that website.

It not always work.  I thought it had been fixed.  However, if I search through the Search bar with the http://www.google.co.uk/search?q[searchterm]] it works.

Edit: It seems that Google is using the URL http://www.google.co.uk/#sugexp=ernk_timediscountb&gs_rn=17&gs_ri=psy-ab&suggest=p&cp=7&gs_id=p&xhr=t&q=fandom+base&es_nrs=true&pf=p&biw=944&bih=877&sclient=psy-ab&oq=fandom+&gs_l=&pbx=1&bav=on.2,or.r_qf.&bvm=bv.48293060,d.d2k&fp=31c3259beecd0c84 for seaching for "Fandom base" while with the search term "test" it is using http://www.google.co.uk/#output=search&sclient=psy-ab&q=test&oq=test&gs_l=hp.3..0l4.336.417.0.521.4.2.0.0.0.0.104.104.0j1.1.0.ernk_timediscountb..0.0...1.1.17.psy-ab.OmiKnNo1u-E&pbx=1&bav=on.2,or.r_qf.&bvm=bv.48293060,d.d2k&fp=31c3259beecd0c84&biw=944&bih=877.

The "Fandom Base" search term doesn't produce the NSW icon while the search term "test" does.

Edit: And yes, I have "Enable Safe Web" enabled.  Grrrrr!

Edit: Windows 7 SP1 IE10.  NIS2013 v 20.4.0.40

Kudos0

Re: Norton Safe Web icon on Google working intermittently

Try disabling the "instant search" option Google.com's "advanced search settings". If you are using Google Chrome disable "Instant search" from browser settings too.
Kudos0

Re: Norton Safe Web icon on Google working intermittently

Check this post.  http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Norton-Safe-Web-Icons-SOLVED-ICONS-NOW-WORKING/m-p/985267#U985267

This user seems to have the issues fixed after running LiveUpdates.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Safe Web icon on Google working intermittently

After seeing these threads .. went to Google and did a search. They are now appearing as they should, without having to do the workaround within' the Google search settings.

 

 

 

Ed

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