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Kudos0

Norton Safe Web Keeps Getting "Corrupted"

Norton Safe Web (ver. 3.9.0.11) keeps getting "corrupted" and I have to keep repairing it in the extensions menu. Just recently it had disappeared from my Chrome browser all together and I had to reinstall it. 

If someone could put in a word to the people who handle this stuff and ask them "what's up", that'd be great.

Replies

Kudos0

Re: Norton Safe Web Keeps Getting "Corrupted"

Hello Rachel

Welcome to the Norton Community Forum!

Would you please tell us what operating system you are using? What version of Chrome are you using please? Please tell us what Norton product and what version please.?

I'm sorry about all the questions, but since we can't see your computer or what is in it, I need to ask these questions in order to better assist you more efficiently.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web Keeps Getting "Corrupted"

I'm using Mac OS El Capitan ver. 10.11.6, Google Chrome ver. 76.0.3809.100 and I'm using Norton Security for Mac OS ver. 8.4.2 build 21.

Kudos0

Re: Norton Safe Web Keeps Getting "Corrupted"

I'm having the same problem

Windows 10 Home version 1903

Chrome version 76.0.3809.100

Nortion for Windows version 22.18.0.213